1. vl4ever's Avatar
    When I click on the google play store app, it comes up at a white screen. When I click on my Gmail app, there is a button that asks if I want to go to gmail and when I press that it asks me to first add an email address. There are 5 options for email addresses, google (which wont take me anywhere), outlook, yahoo, exchange and other.

    I've tried restarting the phone, clearing the cache, forcing a stop and a few other things. I was told to do a factory reset but I wanted to save my pictures to my computer but my computer doesn't even recognize my phone.

    If anybody has any suggestions that would be very helpful thank you!
    04-06-2017 08:41 PM
  2. belodion's Avatar
    🙋
    If you decide to factory reset, do a cloud backup first, including your photos.
    04-15-2017 06:46 PM

Similar Threads

  1. FoxFi 7.1.2 Nougat not tethering on Verizon
    By JoseDeLara in forum Android 7.0 Nougat
    Replies: 9
    Last Post: 04-21-2017, 05:05 AM
  2. Replies: 5
    Last Post: 04-07-2017, 11:32 AM
  3. Replies: 1
    Last Post: 04-07-2017, 02:04 AM
  4. Google play services error
    By AC Question in forum Ask a Question
    Replies: 1
    Last Post: 04-06-2017, 09:05 PM
  5. Media and music volume
    By AC Question in forum Ask a Question
    Replies: 0
    Last Post: 04-06-2017, 08:26 PM
LINK TO POST COPIED TO CLIPBOARD