1. AC Question's Avatar
    Hello,

    I'm having a constant problem with the screen freezing on my LG g4 h815 shortly after it is loaded on the main menu, i can be on any screen when it happens. I've tried a soft reset but when i try the volume down and power trick to go into the recovery mode, it just boots the vodaphone sign and goes straight in safe mode.

    can any one help.
    07-17-2017 07:45 AM
  2. belodion's Avatar
    First, do a full backup while you still can, unless you have already.
    07-17-2017 08:51 AM
  3. Rukbat's Avatar
    And then you may have to reflash the ROM - or some hardware in the phone may be failing.

    (For backing up, see Backing up an Android Device. You don't have to back up system apps - they're on the ROM or the new phone if you have to go either of those routes.)
    07-17-2017 01:31 PM

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