Originally Posted by
tourbound129 Launch is officially Friday, April 1, so Best Buy could easily ship your phone out tonight or tomorrow and it could easily reach your door step on Friday.
The carriers are selling many more phones than Best Buy so it's easy to reason that they would get priority on shipments from LG and with more orders to ship, they would get started as soon as they could.
Many times on street dated launches for phones, tablets, video games, etc, retailers get their shipments drop shipped straight from the manufacturer to the stores, bypassing the retailer distribution centers all together. In this case, the warehouse that ships out internet orders would be very similar to a store. They would be waiting on their shipment as well.
I ordered my G4 from a Best Buy store. When I walked in at 10am to pick it up on launch day, they hadn't received the FedEx shipment yet. I had them call the store 5 miles away and they had 'plenty' so I went there and got my phone.
Even with an in store preorder of the G4 I was told it wasn't a guarantee they would have it on launch day.
Thanks so much for taking the time to explain your previous experience!! I completely understand the release date is Friday. No worries there. Just can't help but be frustrated with the timing aspect.
I thought with them being first to open pre orders they would surely sell the most handsets. Even if they didn't, they have still had more time than anyone else to get organized and to be prepared for shipping.
It is what it is... Live and learn. Next time it ever, I'm able to pre order a phone again... It'll be from the carrier.
Best buy ended up cancelling my original pre order for no reason at all. I spent hours on the phone trying to sort it out. Ended up having to place a second order on the 22nd. Which promised it would be here by the first with free shipping. Checked yesterday, and free shipping wouldn't arrive until the 5th.. I had to upgrade to expedited shipping to guarantee it would arrive the first.
All that effort, checking up on them just to be sure the order arrives at all(the original order was cancelled for no reason now...I would have waited to never recieve a phone at all if I hadn't stayed in top of things). Ive upgraded the shipping to expedited shipping, which is two days in the fine print, and they can't even ship the phone!?!? I'm disgusted... just no other way to describe it.
I would have been far better served to order from carrier, or wait to arrival date. Lesson learned.