1. Garrett Richards's Avatar
    Hi everyone,

    I've had my LG G5 for a little over 7 months now, and an issue I had with my old G3 is now happening to this phone. I hoped LG would have worked out the kinks by now.

    The problem is that for the couple seconds while my phone is sending a text, or while it is receiving a text message, in the stock messaging app, the whole touch screen freezes/lags. This doesn't seem to happen in other messaging apps, just the stock SMS app while doing actual texting. For example, if I am in the process of typing a text when I receive a text, the letters all appear on the screen 2 or 3 seconds later and any space bars I pressed do not show up. So while a text is incoming or outgoing, if I type "I want to go to the store" the letters will show up a few seconds later, in rapid succession, as "Iwanttogotothestore". It is very frustrating, what can I do to stop this and get my phone back to responsiveness, even while sending or receiving an SMS? Do I need a bigger Micro SD card or to do a factory reset or what?

    Thanks for your help!
    01-11-2017 08:04 PM
  2. B. Diddy's Avatar
    Welcome back! Have you already tried going to Settings>Apps, selecting Messaging, and clearing the cache?
    01-12-2017 02:50 AM
  3. Garrett Richards's Avatar
    Hi B Diddy,

    I had not tried that, but I just cleared the Messaging app cache, and the problem is still happening. Do you have any other suggestions I can try?

    Thank you!
    01-12-2017 08:22 PM
  4. B. Diddy's Avatar
    If you don't have any important SMS messages you want to save, try also Clear Data.
    01-12-2017 09:01 PM
  5. Crabby Abie The Queen T-Flo's Avatar
    Hi B Diddy,

    I had not tried that, but I just cleared the Messaging app cache, and the problem is still happening. Do you have any other suggestions I can try?

    Thank you!
    Hi, if you want you can try factory reset...if there are no other options. Did it happen after a software update? Or You must have an app you installed thats running in the background which is making things lag.
    01-15-2017 05:07 PM

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