Re: why the hate?
What about the LTE and GPS problems people are reporting?
I bought a brand new LG G5 RS988 (Factory Unlocked) in July. Everything worked, and then Nougat was pushed out. Once I loaded it with Nougat, I immediately ceased connecting to LTE Band 17, which my network (Cricket) uses. I can still get service via LTE Bands 2 and 4, but we have a piece of family property where the only service available is via LTE Band 17.
Around the same time I bought my wife a new ZTE Axon 7 Mini. She is rocking Android 7.1 and gets full LTE Band 17 connectivity. My in-laws have much older, crappier phones and both get LTE Band 17.
I bought the G5 due to the fact it is advertised as being LTE Band 17 capable. Seriously. There are a few other phones I was considering. One or two didn’t have LTE Band 17 antennas, and I took them off my list. One that I should have gotten instead was the Motorola G5 Plus. Seriously should have pulled the trigger on that one. But, I wanted to avoid a Chinese – Lenovo phone.
Now, after contacting LG numerous times and being told I can turn it in for repair, only for it to be sent back to me on Nougat (meaning no LTE Band 17), I have a paper weight while away at the property with family. Its quite a shame seeing I have the most technologically advanced phone out of the group.
I was told LG was working on an update. Looks like that update was a security update only. No help to me.
Now I have to wait to see if Oreo, if we ever get it, will fix my issue.
I have checked all my settings. Done numerous resets and factory restores, etc. I have contacted Cricket. I have searched online for answers. I am not the only one with LTE Band 17 connectivity issues.
I wish LG would stand by the product and service and admit there may be an issue, and try and push an update to fix it. Should be a simple fix. Nougat killed LTE Band 17. Should be a simple re-write to have the software turn it back on.
Wont be going back to LG. Will likely end up upgrading shortly to a competitor. If it weren’t for the LTE Band 17 death………………. I am pretty happy with the phone. But, when I cant even check an email………………with a former flagship phone………… something is off.