1. wmurch3's Avatar
    So it takes 3 or more presses of the power button to turn off the phone. Why is this? I thought it maybe had something to do with the fingerprint scanner trying to read my finger so I turned that off and it had no effect. It's super annoying...when I hit the power button I want the screen to turn off immediately!

    I just double tapped the screen and hit the power button 5 times in a row and the screen did not turn off.
    04-10-2017 12:42 PM
  2. JRDEMASKUS's Avatar
    Try pressing and holding the power button slightly longer.
    The quick press and release does not work for me either.
    04-11-2017 10:02 AM

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