Screen has dead pixels!

[Joshua Luther2]

Not very happy right now because my screen has some dead pixels on the screen in the lower left corner. And there is a blue line going up the whole left side of the screen. I haven't dropped it or gotten it wet. It just randomly did this. I will be taking it in to Verizon tomorrow. I had better not have to pay to get it replaced. So the screenshot doesn't show the bad pixels. It shows up in my screenshot but not here when I upload it.

 

[Joshua Luther2]

...

 

[Joshua Luther2]

Here is a picture of the screen. You can see the spot in the lower left corner of the screen.

 

[darkehawke]

could be a defective product

Pretty much happens with any device

should be covered by warranty for sure and swapped out

 

[Joshua Luther2]

could be a defective product

Pretty much happens with any device

should be covered by warranty for sure and swapped out

I hope so. This doesn't give me any good feelings about LG. They were already trying to redeem themselves with me, having had two G4's crap out on me.

 

[jeetu4444]

I hope so. This doesn't give me any good feelings about LG. They were already trying to redeem themselves with me, having had two G4's crap out on me.

Every manufacturer has 0.1% defects in their product that's y we have warranty.. Just get it replaced...
If u see Samsung s8 forum u will see what's 10 bugs of defects looks like in a brand new s8 s8+

 

[darkehawke]

I hope so. This doesn't give me any good feelings about LG. They were already trying to redeem themselves with me, having had two G4's crap out on me.

ahh to be fair any phone model will have this issue

The G4 did have a design defect but never had an issue with the G5 and the G6 seems pretty solid too

 

[ThrottleJohnny]

Every manufacturer has 0.1% defects in their product that's y we have warranty.. Just get it replaced...
If u see Samsung s8 forum u will see what's 10 bugs of defects looks like in a brand new s8 s8+

But most folks don't have those defects. I have a perfectly operating S8 and G6.

 

[Almeuit]

They should be able to exchange. My S8+ had dead pixels when I got my first one and they exchanged it.

 

[Joshua Luther2]

They are sending me a warranty replacement due to arrive tomorrow. I will have to set up my phone twice. Once today with this one then again tomorrow when the new one arrives. They had to do a hard reset before they could issue me a warranty replacement.

 

[jeetu4444]

They are sending me a warranty replacement due to arrive tomorrow. I will have to set up my phone twice. Once today with this one then again tomorrow when the new one arrives. They had to do a hard reset before they could issue me a warranty replacement.

Glad u getting a replacement

 

[Mike Dee]

They are sending me a warranty replacement due to arrive tomorrow. I will have to set up my phone twice. Once today with this one then again tomorrow when the new one arrives. They had to do a hard reset before they could issue me a warranty replacement.

Use LG backup