1. Jezza819's Avatar
    I've got some pictures that were texted to me that I can't download from my phone to my PC. Anytime I go to download new pictures it tries again to download the old ones and I get an error message "something happened" and do I want to retry or cancel. But it downloads the new ones. It also downloads others that were texted to me just not these few.

    How do I pull these off of the phone?
    11-14-2017 10:57 AM
  2. bobdob's Avatar
    There are lots of ways to "download pictures from your phone to your pc" so it's not clear what you are attempting and thus not really possible to tell why it's not working. It's also helpful to know what you have done with these pictures you received - saved them to your gallery?

    If you're connecting in MTP mode (where the computer sees the phone as a media device and not a USB storage device - does LG not support the latter mode?), I find that really confusing and I'm guessing this is what you're doing. Personally to transfer files from my phone to my pc I tend not to use USB. I do one of three things depending on how big the files are, how many there are, and how lazy I am feeling. For a few pictures I'd probably email them to myself and open the email on my pc. For large transfers I use an app called "WebSharing Lite" which turns my phone into a mini webserver (connected to my home wifi) so I just navigate to http://my.phones.ip:2112/ on my computer and point and click my way to happiness. And sometimes I might upload files to box or the like and go download them on the computer (rarely, but it's my wife's preferred method on her iphone). There are a bunch of other ways too :-)
    11-14-2017 12:36 PM
  3. Jezza819's Avatar
    There are lots of ways to "download pictures from your phone to your pc" so it's not clear what you are attempting and thus not really possible to tell why it's not working. It's also helpful to know what you have done with these pictures you received - saved them to your gallery?

    If you're connecting in MTP mode (where the computer sees the phone as a media device and not a USB storage device - does LG not support the latter mode?), I find that really confusing and I'm guessing this is what you're doing. Personally to transfer files from my phone to my pc I tend not to use USB. I do one of three things depending on how big the files are, how many there are, and how lazy I am feeling. For a few pictures I'd probably email them to myself and open the email on my pc. For large transfers I use an app called "WebSharing Lite" which turns my phone into a mini webserver (connected to my home wifi) so I just navigate to http://my.phones.ip:2112/ on my computer and point and click my way to happiness. And sometimes I might upload files to box or the like and go download them on the computer (rarely, but it's my wife's preferred method on her iphone). There are a bunch of other ways too :-)
    Yes I was using a USB cable hooked to the PC but I'm not sure how to tell what type of device the computer is seeing it as. It is just a few pictures and I'll try the emailing thing to see if that will work. I was just curious why other texted pictures would transfer but these stubborn half dozen or so seemed to be stuck on the phone.
    11-15-2017 10:34 AM

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