1. Android Central Question's Avatar
    So i'm sitting on my fleece couch doing homework and my phone is out of its case on the coffee table. I pick up my phone, answer some texts then place it on the couch. A few minutes later I get up to grab some water, and my phone falls on the carpet. I realized it was on the floor when I came back from the kitchen, and pick it up and place it on the couch. When I pick it up the second time, I slide it across the couch a bit as I go to grab it. I then begin to realize that the screen became dark, and pixley. My apps, and pictures are unclear. Everything through my phone is just a dark, gloomy, pixely screen. The phone quality looks as if it was cracked and the screen broke or something, but its not cracked. Did the static from my couch and being on the floor affect the screen quality inside my phone? How does this type of thing get fixed? Is this permanent? Is this even fixable?
    03-03-2018 01:31 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Does it persist after a reboot, or in Safe Mode? https://support.t-mobile.com/docs/DOC-34097. If so, then it may be that the screen was damaged from the fall, or perhaps a connection came loose. Can you use another device to take a picture of the screen and post it (not a screen capture, since that presumably won't show the defect)? http://forums.androidcentral.com/gen...d-central.html. Use the steps there to post the image, but ignore the steps on how to take a screenshot. You'll have to register on this forum first. https://forums.androidcentral.com/as...ml#post3754828
    03-03-2018 10:14 PM

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