1. Bigboy72's Avatar
    HELP...google backup not backing up to google drive. Synced everything in google and accounts.The only way I can make a backup is to use Backup & Reset and backup up to my sd card then share the backup with google drive and it shows up there....Anyone please help...thanks
    07-11-2018 01:53 PM
  2. B. Diddy's Avatar
    Where exactly are you seeing this? If you go to Settings>Google>Backup, under Active Backups, when was the last backup for each component?
    07-11-2018 02:02 PM
  3. Bigboy72's Avatar
    there is no backup , since getting phone there has been no backup at all .active backups there are none.Under accounts everything is set to sync and backup but it never backs up.
    07-11-2018 03:39 PM
  4. B. Diddy's Avatar
    Open your Google Drive, swipe in from the left, and tap Backups. Is anything listed there?
    07-11-2018 04:40 PM
  5. Bigboy72's Avatar
    no there are no backups listed there.... I have tried everything and still cant get it to backup to google drive
    07-12-2018 06:46 AM
  6. Bigboy72's Avatar
    This is exactly what I do:
    Settings - Google - Backup - (Backup to google drive checked -account is correct - active backups all say waiting for backup)
    Next go to System - Backup - (options LG backup and restore - that works)( Google Backup - Google backup which takes you back to google and the settings under google)
    Select Accounts - Google account -sync - everything is checked and it shows today's date everything is synced.
    Go to Google Drive - click on 3 bars in left hand corner - Then backups and it says your device is not backed up - select backup settings and it takes you back to backup under your settings......
    Thats what I am experiencing....Please help if you can
    07-12-2018 07:22 AM
  7. B. Diddy's Avatar
    What happens if you turn off LG Backup & Restore? I'm wondering if that might interfering somehow.

    Also, do you have any 3rd party battery-saver or mobile data management apps installed?
    07-12-2018 12:20 PM
  8. Heman McCray's Avatar
    Having the same problem here. But on GS8.
    07-15-2018 06:22 AM

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