[Android Central Question]

I tried countless tutorials online with no luck.
- Factory reset
- network reset
- clearing bluetooth cache and data (the problem is some of these say to reset "bluetooth share", which I either don't have or can't find in system apps)
Turning on/off phone and blue tooth
Toggling bluetooth on/off

Why is nothing working?? And the frustrating part is I can't even find Bluetooth share under the system apps! At one point the phone did recognize the headphones but couldn't connect. Now it can't even find it...