1. patruns's Avatar
    Tried to transfer a bunch of pictures to my PC with a 6 foot cable. Connection failed. Once that happened I no longer could view the photos on the phone without disconnecting and reconnecting the phone. Switched to shorter OEM cable and no issues. I figured the cable was bad so bought a new 6' cable. Transfer failed after 2 photos transferred. Tried transferring 1 photo at a time and failed after 2.

    Since this is a brand new cable is the length the problem? Seems like a pretty sturdy, braided cable. Note, older long cable also braided and OEM is not. I'm guessing the wire gauge in these cables is too thin?
    08-25-2019 02:29 PM
  2. B. Diddy's Avatar
    Any idea if the cable is USB 2.0, 3.1 gen 1, or 3.1 gen 2? https://hackernoon.com/usb-c-cheat-sheet-db85d6627401
    08-25-2019 02:53 PM
  3. patruns's Avatar
    USB 2.0 I believe. This is the new cable: http://www.amazon.com/gp/product/B07...?ie=UTF8&psc=1
    08-26-2019 08:35 AM
  4. B. Diddy's Avatar
    According to that article, the length should be fine then. Is the shorter OEM cable you mentioned also USB-C to USB-A, or is it USB-C to USB-C?

    I also wonder if it could be related to poor QC from 3rd party USB-C cable manufacturers: https://www.androidauthority.com/state-of-usb-c-870996/
    08-26-2019 09:27 AM
  5. patruns's Avatar
    OEM cable is USB-C to USB-A. I also bought a long 24AWG cable think thicker wires should help. While picture thumbnails loaded faster in Windows 10, I still got the same failure.

    This was the new cable: https://www.amazon.com/SUNGUY-Chargi...cUvbUpU6624673
    08-29-2019 08:54 AM
  6. B. Diddy's Avatar
    Is the PC USB port you're using 2.0 or 3.0?
    08-29-2019 10:46 AM
  7. patruns's Avatar
    I tried both. Only difference is shorter OEM cord vs longer cord
    08-30-2019 08:49 AM
  8. B. Diddy's Avatar
    Weird. Are you able to test it out on a different PC?
    08-30-2019 10:35 AM
  9. patruns's Avatar
    No, just my desktop. Not really sure why that would matter. Clearly the build up in resistance in a longer cord is a factor.
    09-01-2019 09:38 AM
  10. B. Diddy's Avatar
    I agree, although that article states that the length of your cable should be fine. I suggested trying different PCs just in case there was something weird happening with your PC's ports, but you're right, that's grasping for straws.
    09-01-2019 05:42 PM

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