1. jmoboe's Avatar
    I have a LG G6 phone running Android 9. My primary contact source is Google contacts. I synchronize my phone contacts with Google. Once in a while, some contacts seem to disappear on my phone but they are still there on Google as seen on my PC. The name of the contact is no longer there but the contact information is picked up by another contact, including the associated picture. This contact may collect the data for many "disappeared" contacts. This seem to happen only with contacts that have pictures. It seems that most of the pictures can be associated with Facebook friends but some have unknown origin. I don't use other social media apps, just FB and, sometime, Messenger.

    I can easily recover my contacts by deleting them on the phone, syncing with Google (they also disappear there, including those that have disappeared on the phone), restoring the contacts to a past version on Google and syncing the phone.
    At least, I don't lose anything but it is very frustrating when I am not at home and need a number that I want to use. I don't have the time to search my 250+ contacts to find where the number went.

    Please note that I have seen mentions of this or similar problems dating back to 2010.
    11-20-2019 02:48 PM
  2. Rukbat's Avatar
    Instead of doing all that, just resync the contacts. That should put them back in sync with the Google Contacts site.
    Laura Knotek likes this.
    11-20-2019 04:41 PM
  3. B. Diddy's Avatar
    Welcome to Android Central! Do you have any other accounts that are syncing contacts to the phone? Go to Settings>Accounts and look through all of the accounts there to see if any of them besides Google have Contact sync turned on.
    11-23-2019 01:25 AM
  4. FlyerGuy518's Avatar
    Great help. However, I have the same problem with multiple sync sites. I have 2 Microsoft Exchange Accounts, 2 Microsoft non-exchange, 2 Yahoo, 2 Gmail, 1Facebook, and 1 Aol. I'm heavily Microsoft oriented. What might be the best strategy to keep them all up to date without the conflicts?
    11-24-2019 03:05 PM
  5. FlyerGuy518's Avatar
    Your statement of the problem was very helpful. In my case the conflict is caused by Facebook. I will un-sync it immediately. In my case email gets set to the wrong recipient with wrong pictures affixed.

    Identifying Facebook turned the lights on for me. Thanks again for the clarity of your problem statement.
    B. Diddy likes this.
    11-24-2019 03:08 PM

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