1. danezeq's Avatar
    For months, the flash button is grey out. (not in video mode)
    i try change all the settings but nothing helped.
    any ideas?

    thanks!
    03-20-2020 09:46 AM
  2. Mike Dee's Avatar
    Try it in safe mode to see if a third party app is locking up the flash. If it doesn't do it in safe mode then you need to figure out which app is reaking havoc. If it still does it safe mode then you might have a software or hardware problem. At that point I would recommend doing a factory reset after backing up you important items.
    03-20-2020 09:53 AM
  3. danezeq's Avatar
    Thanks. i tried in safe mode and it's still greyed out.
    it IS working on video mode so i'll be surprised if it's hardware problem.
    03-20-2020 10:40 AM
  4. mustang7757's Avatar
    Thanks. i tried in safe mode and it's still greyed out.
    it IS working on video mode so i'll be surprised if it's hardware problem.
    Hi, you can try resetting the camera app by long press it and tap info then scroll to storage and clear data,cache and then force stop it . If that doesn't work try uninstall the update in same place where you did cache and date clear
    danezeq and B. Diddy like this.
    03-20-2020 10:44 AM
  5. danezeq's Avatar
    OK that did it! thanks!
    mustang7757 and B. Diddy like this.
    03-20-2020 10:50 AM
  6. mustang7757's Avatar
    OK that did it! thanks!
    Great !! Your welcome!
    03-20-2020 10:54 AM
  7. B. Diddy's Avatar
    Welcome to Android Central! If the problem comes back, keep in mind that certain camera modes might turn off the flash automatically (like night mode), so check your mode first.
    03-20-2020 12:43 PM

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