Where would you get a new battery installed in a G7?

[mattl2]

Hello. I have had my G7 for a little over two years, it is still running strong but the battery dies quickly now. I would love to get a third year out of this phone. I called a well-reviewed phone repair shop in my town and he said he never replaces batteries for LG phones. He said LG phones are built in a way where it takes hours to take apart the phone to get to the battery and then put it back together. I had no idea! So if you, the reader, were to get a new battery, where and how would you go about it?

 

[mustang7757]

I'd call couple other repair shops in your area, one might stay away but another might do it .

 

[Jx J]

There are videos on You Tube showing the battery swap process. Is be fairly easy once you have the cover off.

 

[RVNut]

Just had the battery replaced at a local repair shop he had to order battery, once he got it took about an hour to install. Works great

 

[mattl2]

Just had the battery replaced at a local repair shop he had to order battery, once he got it took about an hour to install. Works great

Original poster here, I am still using my factory battery all these months after posting about needing a new battery. However in the last few weeks it has taken a turn for the worse and I am charging my phone three times a day. I am still considering a new battery, although my phone is beginning to have other problems that make me wonder if I just need a new phone. It never makes a notification sound for events on my calendar anymore. Even though I am positive this is turned on. And the phone is struggling to send text messages sometimes.

 

[J Dubbs]

Original poster here, I am still using my factory battery all these months after posting about needing a new battery. However in the last few weeks it has taken a turn for the worse and I am charging my phone three times a day. I am still considering a new battery, although my phone is beginning to have other problems that make me wonder if I just need a new phone. It never makes a notification sound for events on my calendar anymore. Even though I am positive this is turned on. And the phone is struggling to send text messages sometimes.

Factory reset it, and if that doesn't help anything it's time for a new phone unfortunately. Sometimes a factory reset can fix mysterious battery problems (oftentimes caused by rogue apps)..... also don't do a restore, set the phone up as new and see how it's working before you add any apps back in.

 

[Jx J]

My original battery started swelling up when I was abroad on holiday in the winter (having left when it was still permitted). As something needed to be done, I ordered a battery off Lazada and fitted it myself.

Despite an LG logo, I suspect this battery was a Chinese copy and the performance was inferior to the original.

After returning home, I contacted LG UK asking where can I purchase an original LG battery. They do not sell batteries, but did offer a repair service for £46, including courier transport both ways.
I accepted this option and the battery performance is now back to where it used to be.

Whilst they had the phone, they called me and asked if I wanted a new rear cover for £76, since there was minor damage to the paint from my first repair. I declined, as the phone lives in a protective cover and I cannot even see the rear of the phone.

Also, I now have an app which warns me so I can take the phone off charge at ~85%, which ought to prolong battery life in future.

Conclusions:
#1 Fitting the battery myself was easy and it is a good option if you can accept a third party battery might lose a few % compared with a new battery.

#2 LG UK offered a reasonable battery replacement service, if we consider the cost of battery, labour & transport. £46 is good value if I get at least another year out of the phone.