Google Messinging

B. Diddy

Senior Ambassador
Moderator
Mar 9, 2012
165,168
4,273
113
Visit site
Are you on Do Not Disturb? Do other apps give you notifications without difficulty?

Can you show us a screenshot of where you see the sound option greyed out?
 

ChiefDog

Well-known member
Oct 22, 2015
104
0
0
Visit site
No problem with other apps.
Do Not Disurb is off.
 

Attachments

  • Screenshot_20210517-145430.jpg
    Screenshot_20210517-145430.jpg
    107.2 KB · Views: 7
  • Screenshot_20210517-145441.jpg
    Screenshot_20210517-145441.jpg
    81.6 KB · Views: 6

B. Diddy

Senior Ambassador
Moderator
Mar 9, 2012
165,168
4,273
113
Visit site
Is that one of the preinstalled notification tones, or are you using a custom tone? If the latter, is it saved to Internal Storage or an SD card?
 

B. Diddy

Senior Ambassador
Moderator
Mar 9, 2012
165,168
4,273
113
Visit site
Are you sure that's the Google Messages app? That icon doesn't look like Google's -- I'm guessing that's the stock SMS messaging app from LG.

Open that messaging app and go to its settings. Is there a notification option there, or does it just link you back to this system settings menu?
 

ChiefDog

Well-known member
Oct 22, 2015
104
0
0
Visit site
I cleared the data. It took out the particular sound file, but it is stilled greyed out.
I also rebooted the phone.
 

Attachments

  • Screenshot_20210518-090043.jpg
    Screenshot_20210518-090043.jpg
    107.6 KB · Views: 6
  • Screenshot_20210518-085950.jpg
    Screenshot_20210518-085950.jpg
    81.7 KB · Views: 6

B. Diddy

Senior Ambassador
Moderator
Mar 9, 2012
165,168
4,273
113
Visit site
Go to the system settings, then Notifications, then select the Messaging app. Does it give you the same menu as what you showed above?
 

ChiefDog

Well-known member
Oct 22, 2015
104
0
0
Visit site
If I go to System, Notifications
, Notifications, Messaging is not there.
If I go to System, Notifications, Apps, it's the same.
 

Attachments

  • Screenshot_20210518-142051.jpg
    Screenshot_20210518-142051.jpg
    155.7 KB · Views: 3
  • Screenshot_20210518-142201.jpg
    Screenshot_20210518-142201.jpg
    81.8 KB · Views: 3
  • Screenshot_20210518-142245.jpg
    Screenshot_20210518-142245.jpg
    88.3 KB · Views: 3

B. Diddy

Senior Ambassador
Moderator
Mar 9, 2012
165,168
4,273
113
Visit site
What do you see when you tap the 3-dot menu button at the upper right in your first screenshot?
 

ChiefDog

Well-known member
Oct 22, 2015
104
0
0
Visit site
If I press the three dots, it says Advanced Settings.
Then the Messaging app shows up, but still has the sound greyed out.
 

Attachments

  • Screenshot_20210518-161522.jpg
    Screenshot_20210518-161522.jpg
    113 KB · Views: 4
  • Screenshot_20210518-161532.jpg
    Screenshot_20210518-161532.jpg
    81.8 KB · Views: 4

ChiefDog

Well-known member
Oct 22, 2015
104
0
0
Visit site
The Google Messanger works fine.
I guess I can use that.
By the way, I was able to use the Country Blues sound.
It's an LG sound.