1. johnts's Avatar
    I setup my G7 yesterday. Ran into a couple issues with Textra and trying to find out how to clear the system cache.
    I did a search to try and find out how to clear the system cache after I had everything setup, but I could not find anything. If you hold down the power button on the home screen, the only option is to restart is safe mode. I can't find anything to wipe the system cache. On the G4 it was one of many options on a screen.

    I transferred my messages using SMS backup and restore via Google drive.
    All of the messages show in the stock LG messages app. When I use Textra, all I get is message headers and there is nothing inside them. I cleared the data and cache in Textra, uninstalled it, and then installed it again with the same results. As a test I installed Chomp and all the messages populated normally. Any thoughts on how to fix the Textra issue. I emailed the developers, but haven't heard anything yet.
    If I could figure out how to clear the system cache, I thinking maybe that would fix the Textra issue. I used Textra on my G4 with no problems.
    06-11-2018 01:43 PM
  2. Javier P's Avatar
    This is the closest it gets to a cache partition wipe on recent LG devices.

    Wiping System Cache/ Textra Problem-img_20180611_160510.jpg

    https://support.t-mobile.com/docs/DOC-37566
    06-11-2018 02:05 PM
  3. Rukbat's Avatar
    The system cache is for the system - for Android itself. If you want to clear the Textra cache, that's in Settings/Apps/Other apps/Textra, but I doubt it's a cache problem. But good luck.
    06-11-2018 02:07 PM
  4. sushiguy732's Avatar
    I too would like to know how to get into recovery mode.
    06-11-2018 02:51 PM
  5. johnts's Avatar
    I heard back from some of the guys at Textra. Apparently any LG phone running 8.0 is having a problem with Textra. They are working on a fix.
    06-12-2018 01:15 PM
  6. johnts's Avatar
    This is the closest it gets to a cache partition wipe on recent LG devices.

    Click image for larger version. 

Name:	IMG_20180611_160510.jpg 
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    https://support.t-mobile.com/docs/DOC-37566
    I had found this the day I setup my phone. I was hoping there was more than this option.
    06-12-2018 01:15 PM
  7. Javier P's Avatar
    I had found this the day I setup my phone. I was hoping there was more than this option.
    I don't think there's such an option. IIRC LG removed the cache partition wipe from recovery some time ago, not sure why.
    06-12-2018 01:20 PM
  8. sushiguy732's Avatar
    I don't think there's such an option. IIRC LG removed the cache partition wipe from recovery some time ago, not sure why.
    Do you know how to get into recovery?
    06-12-2018 02:15 PM
  9. Javier P's Avatar
    Do you know how to get into recovery?
    I guess it's the same button combination than with the G6, but I'm not sure. Search for the right steps for your specific carrier, sometimes they change them.
    06-12-2018 02:27 PM
  10. sushiguy732's Avatar
    I guess it's the same button combination than with the G6, but I'm not sure. Search for the right steps for your specific carrier, sometimes they change them.
    I've done searches to no avail.
    06-12-2018 03:13 PM

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