1. Android Central Question's Avatar
    Hello there I got an LG G7 THING EMW HKG VERSION HERE iN AUSTRALIA.

    it is used and it starts up fine but after a time it will freeze and restarts sometimes you get 5 minutes other times longer.

    It also shows a msg **unresponsive phone** if it freezes soft reset it#

    I was advised to upgrade to 9 pie which I did via lg bridge but still it runs slow and restarts and freezes.

    Upon further inspection it appears to be from Hong Kong with the wrong wall plug and hkg box

    No matter what I try even tried Australian firmware for the emw model and nothing works.

    I'm now worried it's some kind of non genuine LG dodgy import?

    I've hardreset it a few times and updated firmware a few times.

    Everything works but it still freezes and restarts help???
    08-02-2019 04:45 AM
  2. belodion's Avatar
    Faulty, perhaps.

    Does it do it in Safe Mode?
    08-02-2019 07:31 AM
  3. B. Diddy's Avatar
    Welcome to Android Central! It's more likely faulty hardware, as belodion suggested. BTW, LG has had a history of this kind of problem. Either try to get a refund, or take it to a repair shop.
    Rukbat likes this.
    08-02-2019 05:02 PM

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