1. M3Fit's Avatar
    Hi guys,

    I've got this phone LG G7 quite recently, and got this problem right away.

    When I plug in my earphones with microphone included I'd say that 80% of the time, people can't hear my voice. They do hear a high-pitch sound, going over my voice. This happens on call, while recording audio, on what's app...

    So my guess is that's a jack-connection issue. I don't have another pair of earphones or external mic to try with at that time. But I was wondering if this was a common trouble? Should I look into getting other earbuds or look into fixing the phone?

    Thank you
    12-02-2019 12:06 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! What brand and model earphones do you have? Are they specifically "Made for iPhone"? If so, those may not be entirely compatible, since iPhones use a slightly different headphone jack configuration.
    12-02-2019 12:13 PM
  3. M3Fit's Avatar
    Hi There,

    It is an independant brand - Symphonized. They were working with my previous phone - Samsung A5, until I couldn't use them on my phone anymore. So it really makes me think the problem is with the phone's jack connector.
    12-02-2019 02:27 PM
  4. Rukbat's Avatar
    The A5 jack went bad, then the G7 went bad? The thing common to both of them is the earphone/mic, so I'd bet on that being the problem.
    12-02-2019 07:01 PM
  5. M3Fit's Avatar
    Good point actually. But regarding the A5, It had water damage.

    But it is to consider indeed.
    12-02-2019 08:09 PM
  6. B. Diddy's Avatar
    First, make sure the headphone jack is clear of any debris by blowing it out with a can of compressed air, and rooting around with a toothpick. When you're sure it's clean, plug the earphones in again and make sure they're pushed in as far as they can go, since a slight discrepancy in the location of the contacts on the plug can result in problems.
    12-02-2019 10:21 PM
  7. M3Fit's Avatar
    I've done all this, but the problem still occur. I've enquired with owners of same earphone if they've experienced this. But I was curious about the owners of LG G7.
    12-03-2019 06:33 PM

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