1. RapidTurtle's Avatar
    Do any of you have any problems with wifi calling. I have 2 g8's, and they are both unusable with wifi calling. It gives me a message that says wifi call dropped due to poor signal. I'm sitting in the same room with my $260 night hawk router. I fired up my galaxy s9, and it does fine with it. I also loose calls at work on it, which makes me believe it's a phone problem and not network.
    At home I get a strong cell signal, but I rely on wifi calling at work. Anyone have any suggestions? Ohh, and I have AT&T.
    10-08-2019 05:10 AM
  2. Rukbat's Avatar
    Bring the phones into AT&T. If they don't know, ask where the Device Support Center is. (Unless you're in a small town, there will be one near by.) Ask them if they can figure it out, or have Engineering or network figure it out.

    (Be prepared to wait. It's first come, first served, and once they start working on it, they may refer it to another department, then wait for a callback. So bring a good book, or your S9.)
    10-08-2019 02:16 PM
  3. RapidTurtle's Avatar
    Thanks for the idea. I was really hoping I was just missing a setting. I went back to the s9 plus for now, and my wife doesn't rely on wifi calling, so she is good with it turned off.
    10-08-2019 06:33 PM
  4. tube517's Avatar
    I would use wifi calling secondary and choose celluar network as the preferred choice.

    i've had several phone w/wifi calling on T-Mobile/MetroPCS and wifi calling was very erratic. Once I switched to Cellular preferred, I never had dropped calls or sound going on/off in the call.
    10-08-2019 06:38 PM
  5. RapidTurtle's Avatar
    On the s9+, it says mobile network preferred, but it doesn't say that on the G8, and I don't see anywhere to Change it.
    10-08-2019 08:11 PM
  6. RapidTurtle's Avatar
    Well, router resets a work and home, and resetting the network settings on the phone has seemed to cure the problem for now. Hopefully it stays cured. Thanks for the idea's and help.
    10-12-2019 12:14 PM

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