BRAND NEW LG K10 2017 SLOW CHARGING (+4h) tried everything please help !!!!

diabolo96

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Jun 24, 2017
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hello good morning/evening

its been 4days since i bought my LG K10 2017 and it was great until i plug it to charger and it took +3h to fully charge from 5% to 100% i tought at first it was normal and that the battery was Calibrating but when the 2nd day i pluged it also took +3h

then i knew there was a probleme so here's what i tried to solve the probleme :

i installed an app called ampere to see how much mah i get with the official lg 0.85A charger and it was around 390mah -430mah everthing deactivated(wifi -bluetooth...). and that stressed me because i heard that charger that give less than 400mah where fake then tried another charger (2A samsung charger) also everthing deactivated(wifi -bluetooth...) and it gave me the same resulte then i interchenged the usb cable same resulte i dont know what to do should i give it back to the reseller ?

i live in a poor contry and this is my first smartphone (i'am 19) and i cant afford to change battery nor any other repair

thanks in advance and sorry for my bad english