1. SVKFighter17's Avatar
    When I look at some photos in my gallery they either get disrupted by random colours or grey box appears on them, which when I swipe to next one and back, goes away. I can provide some screenshots of it,It happens only to few gallery files and they're all stored on phone storage.
    Screenshots:
    https://drive.google.com/file/d/1ionOsBZSw1IIsBfB5tuVWJXMifcW4bqG/view?usp=drivesdk

    https://drive.google.com/file/d/1M_cBQAsJT6Txla6BfT5tadC_TQj7YbaZ/view?usp=drivesdk
    02-15-2018 03:16 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Are these photos on Internal Storage or the SD card? If the latter, then the files or the card are probably corrupt. SD cards are more prone to file corruption than onboard memory.
    02-15-2018 10:50 PM
  3. SVKFighter17's Avatar
    In the post I said its on internal storage, and the corruption doesnt appears at first, but after the photo loads it just does this.
    02-16-2018 03:41 AM
  4. B. Diddy's Avatar
    Oh sorry -- I was scanning for the term "internal storage," and not "phone storage" (which are the same thing, but I'm used to the former).

    Does this happen in Safe Mode as well? https://support.t-mobile.com/docs/DOC-31115
    02-16-2018 09:46 AM
  5. SVKFighter17's Avatar
    I tried the safe mode and it happens there too, no change
    02-17-2018 08:54 AM
  6. B. Diddy's Avatar
    First, make sure all of your important photos are backed up somewhere safe, like your computer hard drive or Google Photos in the cloud, in case something is about to fail on the phone. (It's also a good idea to make sure any other important data is backed up, besides photos.)

    Next, try going to Settings>Apps, select the Gallery app, then Storage, then Clear Cache/Clear Data. Now open Gallery again and wait a few seconds for the database to rebuild. Does the problem persist?

    If it still persists, then try using a different gallery app, like Google Photos or Focus.
    02-17-2018 01:30 PM

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