1. AC Question's Avatar
    Similar to other threads on here, I'm unable to download pics or multimedia messages of any kind. My androis version is 5.1.1, software version is MS33010e, LG phone. I used to be able to download pics etc by turning off Wi-Fi and enabling data but I've tried that multiple times, restarting my phone etc and now I'm unable to download anything. The circle will spin as if it's thinking when i click download but nothing ever happens. It also reads "retry 1/5 and after the 5th time trying my phone will tell me that the download was unsuccessful. Thanks for helping
    07-01-2016 12:35 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! I'm assuming you have the K7, correct?

    Are you talking primarily about MMS messages? Have you checked to make sure your APN settings are correct?
    07-01-2016 07:18 PM

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