1. AC Question's Avatar
    Android LG K7 phone, running 5.1.1 I believe. Today, my phone randomly just rebooted out of nowhere. It began doing the "Optimizing app # out of #" message, so I waited. It just randomly flashes the T-Mobile screen in the middle of such, before even getting to the end, and does the same screen again, starting again from "app 1 out of (random number between 5 and 30)", and it's been continuing this for several hours. Only on rare moments does it make it all the way to the end of the numbers, when it says "Starting apps...", but nothing different happens afterward, the bootloop just continues.

    I am sending this from a MacBook Pro. Is there anything I can do? I have thus far neglected to turn on USB Debugging. I would be willing to factory reset, but I do not know if that's even possible without USB Debugging on. Both the Power button and Volume Down buttons are also non-functional. So I'm sort of stuck in a rut.

    The phone is not rooted. It has been before, but I have since unrooted it for a few reasons. I don't know if that would cause this, since that was a long time ago.

    So, is there anything at all that I can do? I am again willing to Factory Reset, but I don't know if it's possible without USB debugging.
    05-11-2017 02:31 PM
  2. ronso22's Avatar
    Hey about three days ago my phone started doing the same exact thing ......please let me know if you hear anything.....I have the same lg k7 with exact same issue
    05-14-2017 05:49 AM
  3. B. Diddy's Avatar
    Moved to the new K7 forum.
    09-26-2017 03:53 PM

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