1. Paul Gault's Avatar
    I got burned by LG. I bought the Optimus 4X HD. Was a great phone, so I thought. 3 weeks in to owning the phone the screen turned half black half white. I contacted LG to have it replaced under warranty. TO MY SURPRISE, I was told by LG USA they couldn't help me because the phone was not meant to be sold in the USA, so I need to contact LG Global. Well I did and I then was told by LG Global that because I live in the USA, only LG USA can help me. Wow!!!!!!!!!!!!!!!!! What a sh**ty company. Their so bad they won't even warranty one of their phones. They would rather give their customers the run around. Well LESSON LEARNED. I WILL NEVER BUY OR RECOMMEND ANY PIECE OF S**T LG PHONE EVER AGAIN!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Thanks LG for burning your customers. Hope you don't mind me posting in every android forum I belong to, in order to warn potential new customers to STAY CLEAR OF ANYTHING TO DO WITH LG MOBILE!!!!!!!!!!!!!!!!!!.
    12-30-2012 11:07 PM
  2. cole2kb's Avatar
    Just because you had a bad experience doesn't mean all LG devices should be avoided.

    Yeah, it isn't ideal, but because you purchased a phone that wasn't available in your market, you run the risk of these things happening. I imagine if you are persistent with them someone will help you out. Good luck.

    Sent from my Motorola RAZR MAXX using Tapatalk 2
    Chinmay Panda and benhmadison like this.
    12-31-2012 09:08 AM
  3. Paul Gault's Avatar
    Thanks cole2kb, that's what I am trying to do is be persistent. I posted this message on every form for mobile phones, that I belong to, even LG themselves. I did get a response and their looking in to see why I was told that, because LG Global is supposed to honor the warranty of any item sold in the US. That's why I am upset with LG. I did my research before buying the phone to make sure it was covered.
    12-31-2012 01:49 PM
  4. gurmu's Avatar
    Agree!! LG optimus 4x is a cheap quality cell phone. thought might save $200, but totally not worth it. freezs often, looses signal after hang up from a call for a minute or so; self reboots, cheap photo quality ....going back to Apple-not promoting apple-Galaxy s4 is a great phone too.
    09-16-2013 10:24 PM

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