10-10-2013 01:27 PM
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  1. Meg Goforth-Ward's Avatar
    Meg Goforth-Ward
    Hi! I just got an LG Optimus G Pro and I do love it. But lately any time I leave an area that has wireless I can no longer get on the internet with my phone. The 4G icon at the top of the screen used to show up any time I was without wireless, but for the past week it hasn't been and I cannot access the internet unless I have wireless internet. Any suggestions on what the problem is and how to fix it? Thanks!
    10-08-2013 09:50 PM
  2. charlee08's Avatar
    charlee08
    Is "Mobile Data" turned on under connection settings?
    10-08-2013 10:31 PM
  3. Meg Goforth-Ward's Avatar
    Meg Goforth-Ward
    Yes
    10-08-2013 11:21 PM
  4. LGElectronics's Avatar
    LGElectronics
    Hi Meg,

    It could be software related or something internal with the phone. You can either contact your carrier for troubleshooting or you may reach out to our Support line at 1-800-793-8896. ^CL
    10-10-2013 01:27 PM
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