1. skullymullins's Avatar
    I sent LG an email asking about possible OS updates, below is there reply.

    Thank you for contacting LG Customer Service USA!!

    We understand how excited you must about this new OS version.
    By the moment there is no information related to any OS upgrades for this model. An extensive evaluation needs to be done by LG, Google and the carriers in order to determine if the phone is compatible with the newest OS versions or if it requires any software upgrade.
    In case LG Electronics together with the carrier for this model decides to release a software or OS upgrade you will be notified by your carrier directly.

    It has been a pleasure assisting you today! At the bottom, you will be able to see a survey and score your experience with me. Should you have any further questions or concerns, please do not hesitate to contact us again via Email, Live Chat or by calling 800-243-0000. Thank you very much for your kindness and patience! Please enjoy the rest of your day and I wish you the best!

    Lorraine D.
    LG Customer Service
    Toll Free number: 1-800-243-0000
    LGEAI | Customer Interactive Center
    Monday- Sunday

    Reply Options:

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    Reply by email

    -----------Original Customer Inquiry------------
    Received Date : 11/26/2013 07:35 41
    The type of inquiry : Software Drivers/Updates
    Product/Model No. : Smart Phone/Emerging Device/LGE980

    I just recently purchased my LG-E980 and am I am wanting to know if my phone will receive the Kit Kat update?? Or any other update besides the current 4.1.2?

    Thanks in advance.
    11-26-2013 01:45 PM
  2. penningtonsm's Avatar
    A very polite way of saying no. Typical response. I could have written it myself. If you want kit katt for your Optimus PRO your going to have to root your device and install it yourself when it comes out.

    Sent from my LG-E980 using Tapatalk 4
    11-26-2013 05:52 PM
  3. frope01's Avatar
    Damn that sucks!

    Sent from my LG-E980 using Tapatalk
    11-27-2013 02:25 PM
  4. maj71303's Avatar
    The front page late Q1 2014 kitKat 4.4 update of the G2 should tell you all you need to know about the Optimus series. Left behind and you will not be seeing an update for the G pro as like always LG has abandoned a line of phones not even a year old.
    11-28-2013 08:41 PM
  5. jlh73's Avatar
    Would love to see some updates but if not still runs perfectly smooth on 4.1.2. Just wouldn't think they would abandon a less than a year old phone.

    Sent from my LG-E980 using AC Forums mobile app
    11-29-2013 03:32 PM
  6. Metal Chaos's Avatar
    . Just wouldn't think they would abandon a less than a year old phone.

    Sent from my LG-E980 using AC Forums mobile app

    Hence why I will never buy another LG phone again. No real problems with this phone, just the company and their lack of support. Make new phone, hype new phone, release new phone, abandon new phone, make newer phone, repeat.
    jlh73 likes this.
    12-03-2013 04:08 PM
  7. Phillip Pugh's Avatar
    I'm not so concern about getting updates 4.1 does everything I need it to do phone runs super fast besides I've played with a nexus 5 not all that impressed

    Posted via Android Central App
    12-03-2013 08:29 PM
  8. Leroy Walker Jr's Avatar
    Pretty much how it goes...I like the phone too, but I won't be buying another LG phone...and I rooted mine and I'm currently running 4.3
    12-05-2013 11:16 AM
  9. zlively's Avatar
    I think I will get the GN3 or 4 when my contract is up...... How do you root the G Pro? Thanks

    Posted via Android Central App
    12-05-2013 12:30 PM
  10. davekro's Avatar
    Wow, just wow. I did not realize it was possible to buy a 'great new phone' just to find out that the OS it shipped with is all it will ever have. Fast forward 6 month safter buying said new phone... You buy a cool piece of new hardware (iFit Jazz) and find out it only runs on the latest OS (4.3). Now you realize you were F'ed by LG (THEY say... too bad so sad LOL!!!). Frack. This is my wife's phone. I am stuck with an iPhone 4s with iOS 5.1.1. Afraid to update to iOS 6 or 7 becuse so many have had their WiFi f'd by this update. I had been thinking Android might be my path (out of Apple). Maybe it is, but with Samsung... I'm sensing there are no 'good guys' in th esmart phone business!
    12-06-2013 12:59 AM
  11. Haalcyon's Avatar
    I will say that CM 10.2 works exceedingly well on the G Pro. TBH it makes me not concerned at all if LG releases an update.

    frope01 likes this.
    12-06-2013 08:37 PM
  12. kvraobsnl's Avatar
    Dear friends,

    I am from India. I recently bought an unlocked at&t optimus g pro e980.
    When I am trying to update, I am getting the message 'handset not registered'.
    How to register it?
    Any problems if I changed to Cyanogenmod?
    Pl clarify. Thanks in advance.
    k v rao
    12-09-2013 03:23 AM
  13. kirby calitis's Avatar
    you have to flash the specific stock rom of the g pro for you region.you can find it on xda developers forum.look for the thread about how to get back to stock,it inlcludes all the stock roms of gpro according to where ever region you are.you can ask questions there.
    if you dont do this you will never get official updates from lg.LOL anyway i guess lg will never release an update for this phone
    12-14-2013 10:20 AM
  14. maskedcarrot's Avatar
    I used to have this OGP as my work phone and really loved it. I only had 1 grip and that was the low external speaker. I'm bummed I had to give it back when I left.

    The problem LG did with the OGP was only selling it through AT&T in the USA. So between that and being sold in Korea, they didn't make it easy for many people to get it if they wanted it.

    Personally If they would just update it to a solid 4.3 I would buy one in a heartbeat. I've tried KK 4.4.2 on my GS4 and it is still buggy as heck and I've had a few issues with it. I don't think KK will be that good until they maybe hit 4.4.4

    But I hate to say it, I doubt you'll see the OGP go past 4.1.2.
    01-13-2014 12:08 PM
  15. kvraobsnl's Avatar
    Thank you. I will try this.
    01-15-2014 10:25 PM
  16. Milan Billimoria's Avatar
    no worry guys , lg is going to launch 4.3 update for optimus g pro soon and u wont have to root or smthng like that for it...
    01-16-2014 10:26 AM

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