Many people purchase phones specifically for its capabilities. It was proven to me a month after I purchased my phone in the Etown,KY Sprint store employees that they were aware of the software problems with the LG OPTIMUS S, not being able to read SD Cards was a known problem 11/18/2010. Meaning they are selling the phone and not warning the customers of the issue.If the phones are unable to read SD Card then it can't do certain things such as take pictures. As a valued customer and have to pay my money for things I can't do is unfair to me. For I have been complaining about the issue the week after I purchased the phone. My sd card has been switched out four times. I contacted Lg Support who says they aren't aware of the issues of the Lg Optimus not reading SD Cards. I've been calling customer support,I've been visiting the Sprint Stores and Corporate Stores still no one has solved my issues.Now that my thirty days has passed Sprint refuses to switch my phone or anything in that matter.If I'm able to sue them I will because it's beginning to really **** me off.Etown,KY store customer service is terrible from the manager to the employees. LG gave me the option of sending my phone to them in Texas but I will be out of a phone for a while,sprint won't give a temp phone, so am I to send my phone and be phone less. I'm in the Military so I need my phone. I love this phone,I wouldn't be going through all this trouble if I didn't but Sprint itself to **** with them.They should've told me about the problem with the phone and gave me a chance to choose if I wanted to deal with it not make my choice for me. Now I'm suck paying for things I can't use,for something that's been being worked on for two mths now,SURE WAY 2 GO SPRINT...