05-08-2017 11:00 PM
tools
  1. AC Question's Avatar
    AC Question
    One night i was using my fingerprint scanner and then I woke up in the morning to go unlock my phone and it didn't work with my fingerprint so I tapped on the screen to wame up the screen and then put in my password then I went to settings and where is says fingerprint and security. There was only security there was no fingerprint so I went to lock screen and there's no fingerprint in there either. what do I do?????
    05-05-2017 01:05 AM
  2. Dayan Gonzalez's Avatar
    Dayan Gonzalez
    Having the exact same problem right now it's unusual that the feature just disappeared
    05-06-2017 05:53 PM
  3. B. Diddy's Avatar
    B. Diddy
    Senior Ambassador
    Welcome to Android Central! Moved to the Stylo 2 forum. The scanner itself might have failed, which means the firmware might not even recognize that one is present any more. What if you boot into Safe Mode? https://support.t-mobile.com/docs/DOC-26757
    05-08-2017 11:00 PM
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