1. EskayPLYZ's Avatar
    So when i got my lg stylo 4 about a month ago, first day was good. The pop menue displayed when the stylus was removed as intended. 4 days after purchase...the pop menue function stopped working. Any help please?
    12-04-2018 03:57 PM
  2. SpookDroid's Avatar
    Have you checked any pen-related settings in your stylo's menu? I don't know for sure, but for instance on a Samsung Note device you can turn that notification or pop-up in the S-Pen settings section. I would think that'd be something similar for the Stylo.
    12-04-2018 04:03 PM
  3. EskayPLYZ's Avatar
    Still nothing after changing the settings on for pen pop & pop menue. "Screen off memo" does not work either. All tried again after reboot several times since i got the phone.
    12-04-2018 04:22 PM
  4. SpookDroid's Avatar
    Does the pen work OK? Maybe it's the removal sensor in your phone that got damaged...
    12-04-2018 04:43 PM
  5. B. Diddy's Avatar
    I moved this from the Oreo forum to the Stylo 4 forum, since this is more of a device-specific question.
    EskayPLYZ likes this.
    12-04-2018 06:26 PM
  6. EskayPLYZ's Avatar
    Pen works fine. The vibration sensor still works when the stylus is removed.
    12-04-2018 10:49 PM
  7. SpookDroid's Avatar
    Have you tried booting up the phone into Safe Mode? I wonder if a 3rd party app is somehow interfering with the pen software.
    12-05-2018 11:08 AM
  8. EskayPLYZ's Avatar
    Not yet. Once in safe, what should i look for?
    12-06-2018 10:22 AM
  9. SpookDroid's Avatar
    Just try to see if the feature works. Safe Mode disables 3rd party apps from booting at launch, so if a downloaded app was interfering, the system feature should now work.
    12-06-2018 10:52 AM
  10. EskayPLYZ's Avatar
    Nothing still. I appreciate you trying. I'll have to take it back to the store and further evaluation. Thanks again
    12-11-2018 02:29 AM
  11. SpookDroid's Avatar
    So weird! Hope it doesn't come to that, but maybe a factory reset?
    12-11-2018 10:55 AM
  12. oliviat0412's Avatar
    My phone is doing this too. I just got it a day ago. All the settings are fine and I've tried restarting it several times.
    12-31-2018 02:10 AM
  13. oliviat0412's Avatar
    I fixed it! I backed up my phone and then factory reset it. Works like a charm.
    EskayPLYZ likes this.
    01-01-2019 01:14 AM
  14. EskayPLYZ's Avatar
    I wpuld do the same but Google has proven untrustworthy of saving my backed information as I already tried this when I switch to this new phone
    01-29-2019 11:46 PM
  15. JadeRain's Avatar
    Did you use the lg back up/lg transfer app?
    04-14-2019 11:43 PM

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