Getting pop-ups and routed to Google Play

[Robert R Stephenson]

I've had my V10 since November, I'm enjoying it greatly especially the camera controls (coming from a Lumia 1020 user) and this is my first Android phone. I've noticed out if know where if I'm don't something on my phone I'll be randomly routed to Chrome to page saying "battery corrupted" or "virus detected on your V10" and things along those lines. Also ill be randomly taken to Google play to apps like Uber or Candy crush, even though I have the Uber app installed. Was wondering if this is normal to Android or if I should consider don't a factory reset.

This happens when I'm just messaging a friend so I know I'm not hitting a link on accident anywhere.

Posted via the Android Central App

 

[Droid3r]

You got Spyware on your phone. Examine your currently installed apps

 

[Robert R Stephenson]

The thing is is that I have had this issue since November I believe. So the best thing is to just do a factory reset?

Posted via the Android Central App

 

[psf57]

The only way a factory reset would help is if you know which app has the spyware/malware in it, as you don't download it again.

 

[binxiboo]

I had that happen and it turned out to be a music app. You can download lookout and scan. It should tell you the app that is causing it.

Posted via the Android Central App

 

[Knightstalker]

sometimes it's just the new way websites are doing ads... like popups on a regular computer... annoying... wish we had a popup blocker like iphone and safari browser (without root)..

 

[psf57]

I use Dolphin Browser and never have a pop up.