No earpiece sound and unknown icon?

[Will_T]

Tried to make a call and had no earpiece sound. Switched to speaker and it is fine on speaker. I have a new "cord" icon in my status bar that I am sure is related but I can not find that particular icon described anywhere. See attached screen shot. Does anyone know what is going on with the phone and what that icon is for? Thanks.

I tried restarting, a battery pull, and no luck fixing it.

 

[N4Newbie]

I suspect the cord icon indicates that you have a headset plugged in - at least, the phone thinks you have a headset plugged in.

Do you ever use a headset? It's possible the jack has been damaged. Try inserting/removing a headset plug a few times; if that doesn't clear it, you may need to have the jack replaced.

 

[N4Newbie]

More specifically, not a headset, but an audio cable like if you connect the phone to your car audio or an external speaker. Here's another thread on this subject:

http://forums.androidcentral.com/lg-g3/499473-aux-cord-headphones-headset-icon-stuck.html

Regardless, it is still likely a bad jack. Possibly there is something stuck in there (pocket lint?) but more likely just bad.

 

[delrey1900]

Do you use headphones and/or headset? If you do, do they still work? Have you dropped your phone recently? Did you try cleaning out the port with a can of compressed air?

Edit: Some duplicate questions. N4Newbie posted as I was researching.

 

[Will_T]

Thanks! I had just found that other thread and tried the SoundAbout App. That did it. I then restarted the phone and that icon is gone. I think you are right that it is the icon for an audio cable. Strange thing is that it is not shown on any of the LG icon charts I could find. Also strange that I have never plugged in anything to that jack. I only use Bluetooth. I was thinking I will clean out the jack though just in case it was because of some dirt or lint in it. But maybe leave well enough alone now that it is working.