1. AC Question's Avatar
    Have 2-week-old Lg v10 H900, new, unlocked. It would not upgrade with LG Bridge or OTA, saying "device may be rooted". So went online and found Marshmallow KDZ file and uploaded to phone. It shows the Marshmallow is up but now I get errors like "com.android.settings has stopped", "LG VPN has stopped", and "lock screen settings has stopped". I cannot configure/initiate fingerprint scanner, and device reboots when I uninstall an app.
    I have cleared all caches and reset to factory (recommended by LG tech help...waiting for additional solutions from them), all to no avail.
    Any ideas??
    08-14-2017 05:10 PM
  2. Jurneybegin's Avatar
    Have 2-week-old Lg v10 H900, new, unlocked. It would not upgrade with LG Bridge or OTA, saying "device may be rooted". So went online and found Marshmallow KDZ file and uploaded to phone. It shows the Marshmallow is up but now I get errors like "com.android.settings has stopped", "LG VPN has stopped", and "lock screen settings has stopped". I cannot configure/initiate fingerprint scanner, and device reboots when I uninstall an app.
    I have cleared all caches and reset to factory (recommended by LG tech help...waiting for additional solutions from them), all to no avail.
    Any ideas??
    Hi, I'm having the same problems I also flashed same kdz. Now my phone messed up I'm also looking solution for this. Finger print and security menu not working too I sent to lg to fix software but that also did not work. They said after market alteration and can't accept the phone to repair. I'm very disappointed. I checked the motherboard too. Board number is vs990.XXXX. This is Verizon carrier but I'm using AT&T. Some variant has been installed to this phone before I flashed it was lollipop 5.1. We have to find correct kdz file correct these software errors. I searched all over the internet I could not find it. Lg said my phone is h900bk. I appreciated lot anyone can help us. I like my phone lot
    04-22-2018 10:39 AM
  3. kixfan's Avatar
    https://forum.xda-developers.com/sho...&postcount=344

    https://forum.xda-developers.com/att...allow-t3363498

    The above links may be able to help you get a stock version of AT&T firmware.
    04-23-2018 01:11 PM
  4. Jurneybegin's Avatar
    I'm really appreciate your help, I tried the link but link does not exist, they have moved or deleted. is there another links to get the firmware?
    Thanks.
    04-23-2018 07:44 PM
  5. kixfan's Avatar
    The links work for me. Not sure about the actual downloads. I'm on a work computer so the sites hosting the downloads won't open for me. I'll see what else I can find.
    04-25-2018 11:52 AM
  6. Jurneybegin's Avatar
    Hi, I checked 2 links , both link open the XDA page but links in the xda page does not work Message is "Sorry, the file you have requested does not exist. Make sure that you have the correct URL and the file exists." its big help to find link to download
    Thanks
    04-25-2018 07:20 PM
  7. kixfan's Avatar
    I couldn't test the actual links due to this being a work computer. I'll keep looking around. I'm sure the files are out there somewhere.
    04-26-2018 02:52 PM
  8. Jurneybegin's Avatar
    I couldn't test the actual links due to this being a work computer. I'll keep looking around. I'm sure the files are out there somewhere.
    thank you very much, I hope to hear from you soon
    04-27-2018 08:15 PM

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