1. flyingkytez's Avatar
    So I need more questions answered about the T-Mobile deal. You get free headphones, a tablet (if you add a tablet line on your post paid account), and also $200 credit for any working 4G smartphone trade in?? I get that it's an e-mail print out check delivery, takes up to 8 weeks. Does it have to be a T-Mobile branded phone? Anyone here works at T-Mobile can explain how this process works? Do you go in the store and give them the phone? I have a Moto E that I bought for $30 bucks and was thinking of trading it in for that free credit.
    10-17-2016 11:46 PM
  2. flyingkytez's Avatar
    Also, seems like pre paid T-Mobile customers can't order online? There no option to buy out right full price.
    10-17-2016 11:52 PM
  3. Brent Michael's Avatar
    Also, seems like pre paid T-Mobile customers can't order online? There no option to buy out right full price.
    You can if you don't have any financing available due to note 7 fiasco. Bunch of Bs behind the story but I tried pre-ordering online and it said I could pre-order but due to lack of financing I would have to buy it fully at $769. Got it pre-ordered though! Got it worked out in store! Though for pre-payed idk if it's possible right now. So true..
    Jarvis73 likes this.
    10-18-2016 12:16 AM
  4. flyingkytez's Avatar
    What about the $200 trade in offer? How does that work exactly?
    10-18-2016 12:48 AM
  5. flyingkytez's Avatar
    Most of their representatives are from the Philippines and they only deal with account issues... But I'll try asking them. With calls however, If you're a prepaid customer, they'll direct your call to the Philippines 😅
    10-18-2016 12:51 AM
  6. mylgt1's Avatar
    I'm curious on this also. I have an old sprint nexus s 4g and galaxy s2 and an old tmobile htc g2 that I think was 4g if I remember and would be great if I can trade any of those in as they are 4g. It says any working 4g phone, but do they mean 4g lte? I know Sprint is offering the same deal but has to have a trade in value of at least $10 and any flagship phone older than a s4 or G2 or G3 is under that $10
    10-18-2016 12:54 AM
  7. Axi6Ne8us's Avatar
    I placed my order online early yesterday morning and when I went to the trade in page and put the info for my V10 that's in mint condition, their system said $0.00. It didn't issue a $200 value. I will just sell it on swappa. Will probably get more for it.
    10-18-2016 04:07 AM
  8. Kansatsusha's Avatar
    that bs if it dont take the v10...
    10-18-2016 06:30 AM
  9. naturecannon's Avatar
    I believe the $200 trade in offer varies by carrier. Some say 200 for any working phone while others like AT&T do not. I followed the trail of links for AT&T and I believe they give a minimum of $5 and up to 200, depending on the phone.
    10-18-2016 07:31 AM
  10. Mike Dee's Avatar
    I placed my order online early yesterday morning and when I went to the trade in page and put the info for my V10 that's in mint condition, their system said $0.00. It didn't issue a $200 value. I will just sell it on swappa. Will probably get more for it.
    They aren't going for much more than 200 on Swappa unless they are mint shape
    10-18-2016 07:57 AM
  11. flyingkytez's Avatar
    So you have to mail in the phone or what?
    10-18-2016 03:30 PM
  12. rushmore's Avatar
    Avoid two year contracts folks, or the $200 discount is not really a discount.
    10-18-2016 09:47 PM
  13. Joeykool's Avatar
    Saw a video on YouTube that if the phone had no value (like my s4 with AT&T) you file it through LG and they Will mail you an echeck within 2 months.

    Not sure the exact details... The but as with a different carrier
    10-18-2016 10:04 PM
  14. rushmore's Avatar
    Saw a video on YouTube that if the phone had no value (like my s4 with AT&T) you file it through LG and they Will mail you an echeck within 2 months.

    Not sure the exact details... The but as with a different carrier
    What about an Ngage?
    Joeykool likes this.
    10-18-2016 10:13 PM
  15. Joeykool's Avatar
    10-19-2016 12:03 AM
  16. V6Hawk's Avatar
    T mobile rep here, my understating is that your trade in amount is subtracted from that 200 and the difference is emailed to you via online check. It can be any working 4g smartphone in good condition (no cracked screens, or water damage and must fully boot up). Now, you won't be able to use your jump and trade a phone in for the credit.
    10-19-2016 03:38 AM
  17. Joeykool's Avatar
    Is an s4 4g?
    10-19-2016 08:27 AM
  18. panzerghost's Avatar
    T mobile rep here, my understating is that your trade in amount is subtracted from that 200 and the difference is emailed to you via online check. It can be any working 4g smartphone in good condition (no cracked screens, or water damage and must fully boot up). Now, you won't be able to use your jump and trade a phone in for the credit.
    I have an old LTE phone that is rooted with custom kernel, will they still take it?
    10-27-2016 01:24 PM
  19. Samsmome's Avatar
    I believe the $200 trade in offer varies by carrier. Some say 200 for any working phone while others like AT&T do not. I followed the trail of links for AT&T and I believe they give a minimum of $5 and up to 200, depending on the phone.
    Sorry that is wrong. My daughters G2 was worth $15.00 and AT&T gave her the full $200.00. Hope this helps anyone on AT&T.
    10-27-2016 02:21 PM
  20. Axi6Ne8us's Avatar
    They aren't going for much more than 200 on Swappa unless they are mint shape
    Sold my V10 for 300$ on swappa.
    Now just need another 4g phone to send to tmo
    11-11-2016 06:10 AM

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