1. sswitzer's Avatar
    I just talked to "my cellphone guy" at Wireless Etc. (Costco mobile), and he has not heard anything from the carriers about when it will be released in Canada. He knows that it is coming to Canada, but no insight at all about release dates.
    10-20-2016 06:21 PM
  2. sswitzer's Avatar
    I just found this LG Canada page for the V20: LG Titan LG V20 | LG Electronics CA_EN Nothing there I didn't already know, but it's encouraging to see that LG Canada is at least acknowledging the phone's existence!
    10-23-2016 10:47 PM
  3. Jerry Hildenbrand's Avatar
    I'll let Dan Bader know we need him to pump his super secret guys for some info.
    sswitzer, vpblaze and lrrowley like this.
    10-23-2016 10:53 PM
  4. sswitzer's Avatar
    I'll let Dan Bader know we need him to pump his super secret guys for some info.
    Thanks Jerry
    10-25-2016 01:13 AM
  5. sswitzer's Avatar
    Looks like October 28 on Wind and Videotron: http://mobilesyrup.com/2016/10/25/lg...on-october-28/
    10-25-2016 10:40 AM
  6. sswitzer's Avatar
    Yoiks! LG Canada says that they're still awaiting word on carriers other than Wind and Videotron: https://www.facebook.com/LGCanada/ph...5366015684377/ (hopefully that link works)

    If you're not in Canada, FYI Videotron is Quebec only, and Wind is only in larger cities (and has no LTE?)

    "...our confirmed providers for the LG V20 at the moment are WIND Mobile and Videotron."
    10-25-2016 10:15 PM
  7. vpblaze's Avatar
    Come on...this is getting ridiculous. Why are the carriers dropping the ball on this one.
    10-26-2016 09:27 AM
  8. sswitzer's Avatar
    Chatting with Wind on Facebook, they say you can purchase outright from them, and they charge $30 to unlock.
    10-26-2016 11:24 AM
  9. sswitzer's Avatar
    In case anyone else, in a Canadian area not covered by Wind or Videotron, is thinking of purchasing the V20 from Wind to use on a different carrier:

    - it will have to be an outright purchase from Wind (I'm guessing around $1000?)
    - no protection plan, as that's only for Wind service customers
    - their "away" rates are good ($0.05/MB), but you can't get a plan from them unless you live in a Wind area (you have to use your phone within their "home" area at least 50% of the time.)

    So if you're OK with not having any extra protection plan on your $1000 phone (I'm not!), then an outright purchase from Wind is possible.

    Maybe one option is an aftermarket "Squaretrade" plan: https://www.amazon.ca/SquareTrade-2-...droidcent08-20 -- but does that mean I'd need to purchase the phone from amazon.ca? I'm not sure.
    10-26-2016 03:21 PM
  10. vpblaze's Avatar
    Here is a fresh article from our good ol AC guys.
    They are still tracking that it's just Videotron and Wind carrying it. Hopefully it gets updated with some good news soon!
    Where to buy the LG V20 in Canada http://www.androidcentral.com/where-buy-lg-v20-canada
    sswitzer likes this.
    10-26-2016 05:16 PM
  11. Morty2264's Avatar
    Here is a fresh article from our good ol AC guys.
    They are still tracking that it's just Videotron and Wind carrying it. Hopefully it gets updated with some good news soon!
    Where to buy the LG V20 in Canada http://www.androidcentral.com/where-buy-lg-v20-canada
    Just those two carriers? That is unfortunate, but at least this phone is coming to Canada... Hopefully it will come out for others carriers soon, as well.
    sswitzer and vpblaze like this.
    10-26-2016 06:05 PM
  12. sswitzer's Avatar
    The latest: I talked to someone at a Wind store in the Vancouver area (an expensive ferry ride away) and they won't have the phone for another week. I called the main Wind corporate folks, and they told me I couldn't buy the phone outright from the corporate office unless I was a Wind customer. So now if I want to buy the phone I'll need to wait at least a week, take a trip over to Vancouver (multiple hours plus $200 in ferry costs) to visit a Wind store. Ridiculous.

    Update: After another phone call to a different Wind store, I was told that I would need to purchase at least one month of pay-as-you-go (around $25) to buy the phone outright. I'm going over to the Vancouver area tomorrow (for my granddaughter's 6th birthday party!), and will drop into a convenient Wind store to talk to them about this in person.

    Another update: This from a commenter at Mobile Syrup:

    "I can tell you - not sure why they're keeping this a secret. I bought the phone this morning. The store employees told me I would need to register the device on an LG website to obtain the offered free headphones. I've been messaging with Wind on Facebook all day and they're quite tired of me now. They won't sell more (for whatever reason) until they obtain the stock of headphones that were supposed to be given with the first purchasers"

    So if you're Canadian, don't expect to be able to buy this phone in the next week.
    10-28-2016 04:12 PM
  13. sswitzer's Avatar
    Lots of great discussion going on at The dual-screened LG V20 launches in Canada at Videotron and Wind Mobile | MobileSyrup.com including this comment ( The dual-screened LG V20 launches in Canada at Videotron and Wind Mobile | MobileSyrup.com ) about the Wind delay:

    I have found out why they are not selling them.

    I spoke with a rep at a Wind store who let me read the email he got from head office, and who bought a V20 himself.

    The issue is a problem with the Wind SIM card not bringing the Wind software to the phone. His phone didn't show the SIM services app.

    He said Wind won't be putting a bunch of bloat on the phone, but there will be a couple of branded apps, most important being the SIM services/self-service app.

    The email he had didn't clarify everything, but our discussions did. It definitely is not a recall, and it definitely isn't a hardware issue.

    It also has NOTHING to do with the headphones not being included. Maybe some stores didn't get the headphones, but that has nothing to do with a Canada-wide hold being put on sales of the phone.

    He also mentioned something about Wind needing to coordinate something with Google. Something about them not registering the device with Google correctly, which is related to the branded-software issue.
    10-30-2016 07:06 PM

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