V20 owners Headphone jack loose

[d3t99]

Hi all. Just got a new v20. Headphone jack is not a very firm connection and is prone to be nudged out of position if it is bumped.

Anyone else?

 

[stackberry369]

Hi all. Just got a new v20. Headphone jack is not a very firm connection and is prone to be nudged out of position if it is bumped.

Anyone else?

Take it back for a replacement

 

[d3t99]

No static and not a poor audio connection, just pulls out easily. Curious to know how everyone else's is...

 

[jrham]

I'm definitely not seeing that issue.

 

[jsk0703]

Silly question but do you have a case on it? Maybe it isn't allowing the cable to insert all of the way.

 

[d3t99]

Same with or without case. It's OK and works properly just not nearly as tight of a fit as my old phone. With note 4 I had a real firm connection, solid enough to suspend phone from cord...

 

[Mike Dee]

Same with or without case. It's OK and works properly just not nearly as tight of a fit as my old phone. With note 4 I had a real firm connection, solid enough to suspend phone from cord...

Did you try other headphones?
Mine is a snug fit.

 

[d3t99]

Tried 2 so far. Gonna give it a good real life test just walking around with phone in back pocket as I normally do and see how it goes...

 

[d3t99]

This is a bummer. There is a problem with the jack. Play/pause do not work, mic does not work.
Major disappointment

 

[jamesrick80]

Mine is snug fit

 

[Ilya Ivanov]

Hi all. Just got a new v20. Headphone jack is not a very firm connection and is prone to be nudged out of position if it is bumped.

Anyone else?

Use some force. It takes some force to click it in

 

[d3t99]

Omg I think that was it! I'm feeling a little stupid right now but a bit of addl force and it clicked in all the way, nice and snug,
Thanks for the suggestion. Like I said, feeling stupid but relieved at the same time!

 

[Ilya Ivanov]

Omg I think that was it! I'm feeling a little stupid right now but a bit of addl force and it clicked in all the way, nice and snug,
Thanks for the suggestion. Like I said, feeling stupid but relieved at the same time!

That's how I felt yesterday. I was like I can't believe I got a bad unit. Then I played with it.

 

[Jeremiah Bonds]

My headphones jack is nice and snug

 

[omgitselaine]

Mines is nice and tight

 

[jamesrick80]

Mines is nice and tight

I can loosen it up for you lol....kidding

 

[strikeIII]

Mine is snug.

 

[Osahar 87]

Omg I think that was it! I'm feeling a little stupid right now but a bit of addl force and it clicked in all the way, nice and snug,
Thanks for the suggestion. Like I said, feeling stupid but relieved at the same time!

Noob lol!!!

 

[omgitselaine]

I may be able to loosen it up lol....kidding

 

[silverfang77]

I ran into that when I went walking today. I plugged the jack in and started Pandora, then slipped the phone into my pocket, only for the music to pause. I pulled it out and saw that the connector had loosened, so I pushed it back in and felt it click in. It was OK after that.