With all the phones I have had over the years I 've never had this happen to me but my rear camera lens is shattered! I have no idea how it happened as I have had it in a case since I took it out of the box. I have only taken 3 pictures with it previously as I haven't had a whole lot of time to even mess with it and I went to take a picture this evening and the color seemed a little washed out so I thought there might be plastic over the lens and thats when I noticed it. It is not just cracked but shattered like a windshield would do. I am sick, the only thing I can do is pay the insurance and get it replaced or maybe go to my TMobile store and see if they can help. Can a camera lens be replaced? Maybe I should have stayed with Samsung......:'( Any suggestions?