05-14-2017 08:37 AM
26 12
tools
  1. traceyc44's Avatar
    You know how the center button will bring up the Google search bar by holding it down for a few seconds? Now when i use it and I start typing into the search bar it just deletes whatever I'm typing and I have to start over. Like the search bar will stay on the screen but my text will disappear and the keyboard will close. This happened very sporadically at first but now is happening at least 50% of the time. It's extremely frustrating as I use this quick search feature constantly. Is happening to anyone else? Is there a fix?
    11-23-2016 12:58 AM
  2. ajb1965's Avatar
    I've not had that issue, but I don't use Google Now all that often. Do you have a screen protector on? It could be sensing a false touch because of a screen protector peeling up, or a dirty screen. If that's not it I would consider contacting the carrier or LG. If it's the digitizer, it's not going to get better, only worse.

    One thing you could do to test this would be to re-arrange your home screen button to put the 'home' button in a different location to see if the problem continues.
    11-23-2016 08:40 AM
  3. scribe4food's Avatar
    Same thing is happening to me. Started off sporadically, now it's happening at a 50/50 rate. I'm using the original LG Launcher, but maybe I should try Google Now Launcher.
    11-23-2016 01:28 PM
  4. carme4's Avatar
    Happening to me too.
    11-23-2016 03:57 PM
  5. traceyc44's Avatar
    I have the original screen protector on the phone still, but it's only the Google bar that i have this issue with so i don't think that could be it. Is this a software bug? I really hope there is a fix. I probably use this one stupid feature on my phone more than anything.
    11-23-2016 07:39 PM
  6. sswitzer's Avatar
    I can confirm that this happens with Nova launcher as well. But only with the built-in home button launch... If I use the Nova persistent search bar it does not happen. I believe this is a bug with Google Now (an incompatibility with LG UI) and will likely be fixed by Google.
    11-25-2016 09:22 AM
  7. gerrya's Avatar
    Happens on my G4 too.
    Hobaho likes this.
    11-25-2016 10:03 AM
  8. Will In SF's Avatar
    I think it is not an issue with the phone but the last update of the google app. I have a V10 and it is doing the same thing.
    sswitzer and Hobaho like this.
    11-27-2016 07:30 PM
  9. CTIGUK's Avatar
    Exact same issue, but I have a Galaxy S7. So frustrating. It happens for me every time sometimes after a second, sometimes after 3 or 4. Barely anything about it when I search. No one found anything about what causes it?

    All apps updated. No screen cover.
    Ashton, Hobaho and NathanSylvan like this.
    01-20-2017 07:44 PM
  10. antman451's Avatar
    Same thing happening here if I search after long press on the home button. Irritating.

    Edit: I'm on S7 Edge
    Hobaho and NathanSylvan like this.
    01-20-2017 11:53 PM
  11. Hobaho's Avatar
    Same issue HTC 10
    01-27-2017 01:45 PM
  12. John Paul Camilleri's Avatar
    I have a Galaxy s7 Edge and too have had the same problem for MONTHS. I have found very little to no information anywhere! This is the first thread that seems to be exactly what I was looking for. It happens 100% of the time. Only on Google search, only when I press the home key. For me though, it only seems to happen on the initial search. When I tap the searchbar the keyboard reappears and remains. Any one else?
    NathanSylvan likes this.
    02-19-2017 05:23 AM
  13. antman451's Avatar
    I have a Galaxy s7 Edge and too have had the same problem for MONTHS. I have found very little to no information anywhere! This is the first thread that seems to be exactly what I was looking for. It happens 100% of the time. Only on Google search, only when I press the home key. For me though, it only seems to happen on the initial search. When I tap the searchbar the keyboard reappears and remains. Any one else?
    Exact same for me.
    NathanSylvan likes this.
    02-19-2017 08:48 AM
  14. sydneycooper1979's Avatar
    Are any of you guys using a 3rd party launcher? I'm on stock and not having this issue.
    02-19-2017 09:13 AM
  15. gerrya's Avatar
    LG G4 happening on stock launcher, I no longer use the home button to search, I only use the search bar widget.
    02-19-2017 12:04 PM
  16. ctonme's Avatar
    constantly on my HTC 10 does anybody know how to fix it?
    02-24-2017 04:26 PM
  17. NathanSylvan's Avatar
    Hi people,

    I finally came up with a workaround for this problem as it's been causing me to rock back and forth in corner of the room and get very angry with my S7 Edge. Still despite the work around Google still need to get their **** together, but hey it's a start.

    It seems to be a problem with the "what's on screen info" feature that you accepted when you first ran the app. To disable this...

    Either go to:

    settings -> Google -> search -> screen search: then remove the tick for "ask Google to show you info related to what's on your screen"

    Or

    Settings -> applications -> Google app -> storage -> manage storage -> clear all data. Then when you hold the button to bring up the search bar click NO when asked if you want Google to show you info related to what's on screen.

    I hope this eases the frustration a little.

    Let me know if this works for you ladies & gents.
    04-03-2017 02:37 AM
  18. PIRATAS's Avatar
    It happens only with the Screen Search activated.
    In other words, if your Google search app comes up with a transparent background so to be able to search for things underneath and give you answers about what you have there, well...what is typed in the first immediate 3/5 sec from Google app coming up it's all then deleted due a refresh of the screen when the Google app gives responso about what it's looking and seeing.
    To avoid it there are 2 solutions:
    1) disable the Google Screen Search function (but I really like it)
    2) use a miraculous update from Google for its main search app that still has to come!!!



    ...or someone has found a solution??
    05-04-2017 08:20 PM
  19. Mike Dee's Avatar
    You know how the center button will bring up the Google search bar by holding it down for a few seconds? Now when i use it and I start typing into the search bar it just deletes whatever I'm typing and I have to start over. Like the search bar will stay on the screen but my text will disappear and the keyboard will close. This happened very sporadically at first but now is happening at least 50% of the time. It's extremely frustrating as I use this quick search feature constantly. Is happening to anyone else? Is there a fix?
    I'm confused as to what the problem you guys are experiencing.
    Maybe a screenshot would help
    05-06-2017 09:50 AM
  20. Mike Dee's Avatar
    I can confirm that this happens with Nova launcher as well. But only with the built-in home button launch... If I use the Nova persistent search bar it does not happen. I believe this is a bug with Google Now (an incompatibility with LG UI) and will likely be fixed by Google.
    The attached screenshot is what I get with home button. If I long press it no longer gives me screen related info but allow me to press "what's on my screen"
    Attached Thumbnails Google bar constantly disappears while typing-screenshot_2017-05-06-10-48-40.jpg  
    05-06-2017 09:53 AM
  21. Billy Smith 1's Avatar
    It happens only with the Screen Search activated.
    In other words, if your Google search app comes up with a transparent background so to be able to search for things underneath and give you answers about what you have there, well...what is typed in the first immediate 3/5 sec from Google app coming up it's all then deleted due a refresh of the screen when the Google app gives responso about what it's looking and seeing.
    To avoid it there are 2 solutions:
    1) disable the Google Screen Search function (but I really like it)
    2) use a miraculous update from Google for its main search app that still has to come!!!

    :)

    ...or someone has found a solution??
    I've been dealing with this for about a month. I found that if you stop the Google application, uninstall all updates for it, then reinstall them, it should work. Mine has been working without any problems since making that fix.
    05-06-2017 10:35 AM
  22. David DURAND's Avatar
    You know how the center button will bring up the Google search bar by holding it down for a few seconds? Now when i use it and I start typing into the search bar it just deletes whatever I'm typing and I have to start over. Like the search bar will stay on the screen but my text will disappear and the keyboard will close. This happened very sporadically at first but now is happening at least 50% of the time. It's extremely frustrating as I use this quick search feature constantly. Is happening to anyone else? Is there a fix?
    I've cleared all data in Settings>Applications>Google App>Storage>Manage Space.
    Warning : it resets widgets and app icon on home screen, but solved the issue on my phone.
    05-13-2017 03:09 PM
  23. Ryano89's Avatar
    The attached screenshot is what I get with home button. If I long press it no longer gives me screen related info but allow me to press "what's on my screen"
    That's Google Assistant. It's not a bug, that's how it is supposed to look
    05-13-2017 06:17 PM
  24. Mike Dee's Avatar
    That's Google Assistant. It's not a bug, that's how it is supposed to look
    It used to give me screen info just on long press
    05-13-2017 06:40 PM
  25. Ryano89's Avatar
    It used to give me screen info just on long press
    That was "Now in tap".. Assistant is new
    05-13-2017 08:45 PM
26 12

Similar Threads

  1. Google now on tap features?
    By victoryrules8 in forum Google Pixel & Pixel XL
    Replies: 3
    Last Post: 11-27-2016, 09:03 AM
  2. how to avoid accidentally delete text while viewing
    By AC Question in forum Ask a Question
    Replies: 1
    Last Post: 11-23-2016, 01:35 AM
  3. Why do my email messages disappear from my inbox?
    By AC Question in forum Ask a Question
    Replies: 1
    Last Post: 11-22-2016, 11:35 PM
  4. Replies: 1
    Last Post: 11-22-2016, 11:17 PM
  5. google photos question.HELP ME ASAP PLEASE.
    By Nastybloodlust in forum Ask a Question
    Replies: 1
    Last Post: 11-22-2016, 03:02 PM
LINK TO POST COPIED TO CLIPBOARD