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  1. Mike-Mike's Avatar
    Not sure if this is T-Mobile issue or an LG issue. I kind of assume T-Mobile, but I figured there are several people here who have the V20 on T-Mobile.

    So I am new to T-Mobile and the V20, got it on the $360 deal. I like the T-Mobile Name ID service, so I subscribed for $4 and it was only a $1 more to add Voicemail to text.

    So now I have all that. When I get a voice mail i can check it in the T-Mobile Visual Voicemail app. However I get no notification for it. I can open the app and new voicemails will be there.

    When I look at the settings for the Visual Voicemail app, I do not even see a notification setting, so I assume that part is a T-Mobile issue

    But I think at the very least I should get a standard LG voice mail notification, but I don't get that either
    03-16-2017 10:27 PM
  2. Mike Dee's Avatar
    03-16-2017 10:51 PM
  3. Mike-Mike's Avatar
    Is it a T Mobile phone?
    Yes I ordered it from T-Mobile when they had the one day sale for $360

    This is the app
    Attached Thumbnails Visual Voicemail notification-9819.jpg  
    03-17-2017 04:55 AM
  4. IslandGuy's Avatar
    Not sure what is causing your problem but just a tip for you. T-Mobile's name ID service is powered by Hiya and they charge $4 a month however Hiya has 2 free apps (Hiya & Mr Number) in the app store which does the same thing. Been using Mr Number since I got my V20. Previously used Hiya with my Note but was not working well on the V20. Cancel and save yourself some 💵.
    03-17-2017 06:43 AM
  5. Mike-Mike's Avatar
    Well that is good to know, do you know the difference between the two apps?
    03-17-2017 06:49 AM
  6. GrooveRite's Avatar
    Yes I ordered it from T-Mobile when they had the one day sale for $360
    Smart move! I ALMOST purchased the unlocked V20 from B&H for $499 like a week before!! So...freakin...glad I held out!! lol
    03-17-2017 08:56 AM
  7. IslandGuy's Avatar
    From my experience both do the same thing. Caller ID, auto block calls identified as spam and the ability to block numbers you choose. The difference for me was that Hiya did not work well with the V20 but Mr Number works well.
    03-18-2017 01:16 AM

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