Good evening friends,
First time posting here. Hopefully I can find an answer.
My issue is regarding my 4 month old LG V20 from T-Mobile. The issue I am having with my device is distorted phone calls while connected to my Prius' Bluetooth system. The person alternates between a crisp clear voice to a distorted robot almost demon like voice. This occurs about every 10-20 seconds. I am unable to have a steady phone call.
Things that I have done so far to resolve issue:
-Tested my device's bluetooth system with other bluetooth devices such as speakers and headphones that receive phone calls. I have a UE speaker and JayBird headphones that both work flawlessly when making phone calls.
-Used a brand new iPhone 7 as my daily drive for about a week and paired it to my Prius bluetooth system. Did not have any phone call issues with this device. I only used the iPhone for about a week since I am not a big fan.
-Paired and unpaired my LG V20 to my car's bluetooth. Still had the same issue.
-Lastly, I did a factory reset on the LG V20. Unfortunately, I am still having issues with distorted voice calls.
I called T-Mobile and they could not fix the issue. The just recommended doing an exchange with my insurance. Do not want to go that route since I do not care for refurbished devices. I appreciate any support. Thank you for reading!
First time posting here. Hopefully I can find an answer.
My issue is regarding my 4 month old LG V20 from T-Mobile. The issue I am having with my device is distorted phone calls while connected to my Prius' Bluetooth system. The person alternates between a crisp clear voice to a distorted robot almost demon like voice. This occurs about every 10-20 seconds. I am unable to have a steady phone call.
Things that I have done so far to resolve issue:
-Tested my device's bluetooth system with other bluetooth devices such as speakers and headphones that receive phone calls. I have a UE speaker and JayBird headphones that both work flawlessly when making phone calls.
-Used a brand new iPhone 7 as my daily drive for about a week and paired it to my Prius bluetooth system. Did not have any phone call issues with this device. I only used the iPhone for about a week since I am not a big fan.
-Paired and unpaired my LG V20 to my car's bluetooth. Still had the same issue.
-Lastly, I did a factory reset on the LG V20. Unfortunately, I am still having issues with distorted voice calls.
I called T-Mobile and they could not fix the issue. The just recommended doing an exchange with my insurance. Do not want to go that route since I do not care for refurbished devices. I appreciate any support. Thank you for reading!
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