Galaxy Note 10 Deal: BOGO at Verizon!
10-15-2017 01:28 PM
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  1. Mike Dee's Avatar
    Are you sure? My Verizon version says Dec 1st for security patch. I didn't receive it until January but it is the December patch.
    He probably means he applied it in January which is what's listed in system updates
    Attached Thumbnails LG v20 updates-screenshot_2017-04-23-11-51-59.jpg  
    04-23-2017 10:53 AM
  2. texn884's Avatar
    I have a few week only factory unlocked V20 born on February 2017 and it has the December 2016 security patch and I keep checking for updates from att and it says it's current on 7.0

    I've talked to att and LG and both point fingers bit att said they turned the issue over to a programmer and they would get to my issue when ever. Pissed me off

    Why does it take so long my unlocked Note 5 on att got monthly updates why Not the LG????

    I just want the current security patch either Att or LG get off your as s
    07-12-2017 07:19 PM
  3. ScottMGS's Avatar
    My Sprint V20 updated to the May 1 security patch level the day I bought it.
    07-13-2017 03:49 PM
  4. texn884's Avatar
    Im at the mercy of LG and then ATT

    I talked to LG yesterday and they said my factory Unlocked V20 was designed for US Cellular and I called them and they said they could flash the phone in one of their stores but it will wipe the phone the only problem is the closest US Cellular store is 7 hours away in Lawton, OK
    07-14-2017 11:42 AM
  5. Charmed Ship Plutonia's Avatar
    So I sent an email today to LG in regards to the potential and lack of updates. Per the email reply, the customer service person said it takes a while because they have to get all the updates from the carriers to ensure the unlocked version works across all of them. She did say there was an update version US99610G version released February 8, 2017. I did inquire as to obtaining said release since it says I am up to date OTA and when I do it via the LG app I installed on my laptop.

    So, 10 to 1 we are waiting for the remainder of the big four carriers to get their butts in gear.

    If I get a response about version 10G, I will post it.
    08-10-2017 07:18 PM
  6. Charmed Ship Plutonia's Avatar
    Forgot to mention, I have the unlocked version still running the December security update.
    08-10-2017 07:29 PM
  7. Guyinbox's Avatar
    Just got the July security patch on T-Mobile. Can't tell if anything else has changed as of yet
    08-14-2017 08:41 AM
  8. texn884's Avatar
    I got the same line from LG last week. They point the fingers at the carriers and the carriers point the fingers at LG.

    its one big cluster F---K I guess having a factory unlocked US996 which is actually a US Cellular go figure.
    I guess I dont understand what is so hard about pushing out security patches monthly???

    Some geek please explain this to us and why when the updates are out there that we can just load them like I could with my blackberry's you could load the leaks and worry about something else
    08-14-2017 03:53 PM
  9. Mooncatt's Avatar
    Some geek please explain this to us and why when the updates are out there that we can just load them like I could with my blackberry's you could load the leaks and worry about something else
    I can't speak for them all, but I think Verizon has a rather convoluted testing system, or at least use to. Once the manufacturer sent the new update over, Verizon would test it. If it failed at one, the entire test was cancelled and sent back to the manufacturer for a fix. Then it would have the entire test started over from scratch and ran until the next failure. Lather, rinse, repeat. They wouldn't test everything and then send a list of fixes they required so it could be patched up all at once. That's why they were always known for having the slowest updates. Though, some of that has changed in timing lately. I think with the V20, they have been beating the others to the punch several times.
    08-14-2017 09:06 PM
  10. Mike Dee's Avatar
    I can't speak for them all, but I think Verizon has a rather convoluted testing system, or at least use to. Once the manufacturer sent the new update over, Verizon would test it. If it failed at one, the entire test was cancelled and sent back to the manufacturer for a fix. Then it would have the entire test started over from scratch and ran until the next failure. Lather, rinse, repeat. They wouldn't test everything and then send a list of fixes they required so it could be patched up all at once. That's why they were always known for having the slowest updates. Though, some of that has changed in timing lately. I think with the V20, they have been beating the others to the punch several times.
    They also incorporate changes to bloatware or adding and removing features. One year on my Droid X the dirty bastards disabled the FM radio.
    08-15-2017 04:50 AM
  11. texn884's Avatar
    I think the engineers just like messing with us because they can tweet their phones how ever they want and us schlubs have to deal with them being jack asses
    08-15-2017 08:30 AM
  12. natehoy's Avatar
    Some geek please explain this to us and why when the updates are out there that we can just load them like I could with my blackberry's you could load the leaks and worry about something else
    LG takes Android from AOSP and modifies it with their skin and features, then releases the base firmware for the phone. This can take some time depending on how much they have to customize Android to make their launcher and desired features work. That base firmware is then handed to the carriers, who either independently or in partnership with LG write a customized version of the firmware for their network and desired features.

    Common modifications include:

    - Specific frequencies or protocols for use on the network (example - though my old AT&T Note 4 is hardware-identical to the T-Mobile Note 4, a number of GSM/HSPA frequencies are turned off in the AT&T model making it work better on AT&T because those frequencies aren't being scanned for signal, but less compatible with T-Mobile).
    - Support for carrier-specific features, like VoLTE (Voice-Over-LTE) and WiFi calling, which are both implemented slightly differently between carriers and are not interoperable between carriers.
    - Carrier-specific software (whether useful or bloatware)

    All of those modifications then need to be re-tested.

    This is on a phone-by-phone basis for each carrier, so carriers will put exactly the effort into it that they feel the phone is worth - and that is often based on the number of units sold and therefore how many customers they have out there that are vulnerable to a phone breach and/or a potential vector for malware onto the network.

    Given LG's sales numbers overall, well, I'm not surprised to be looking at my AT&T 2014 Samsung Note 4 and seeing it on a more recent security release than a 2016 LG phone. I'd bet some money there are more active Note 4s on AT&T's network than there are active V20s.

    This is not intended to speak poorly of AT&T or LG - it is what it is. They will act in the best interests of the majority of their customer base.

    This is why in the beginning the original Moto X models were able to get updates fairly quickly. The Moto X used an almost completely unmodified version of Android (save a few easy-to-implement mods like the "flick to shoot" camera, etc). So they just needed to add drivers for their specific hardware and hand it off to the carriers, who then had less fuss and bother to deal with getting their specific features on board.


    PS: I'd apologize for the length of this post, but you did ask a geek to answer. It's what we do.
    08-16-2017 01:44 PM
  13. texn884's Avatar
    yes I did ask for a geek to explain and it makes sense but still bites but what ya going to do?
    But thanks for putting it in easy to understand geek language, lol
    08-16-2017 02:31 PM
  14. natehoy's Avatar
    yes I did ask for a geek to explain and it makes sense but still bites but what ya going to do?
    But thanks for putting it in easy to understand geek language, lol
    Really, you have three options:

    1. Buy a Nexus or phone that runs close to vanilla Android so you get updates straight from Google AOSP (Android Open Source Program) or with a very short delay.

    2. Buy a phone with an unlocked bootloader so you can load aftermarket ROMs and test and load your own updates.

    3. Buy a popular model from a popular brand (or one that promises for frequent updates for a long time) and hope they stick with their promises.

    (1) and (2) may cost you carrier-specific features and an update can break compatibility with your carrier.

    (2) means you have to get your own security updates and take responsibility for the security of your own device and do your own compatibility testing. This is not for everyone.

    (3) means your choices are extremely limited and you still run the risk of your manufacturer/carrier leaving you in the cold (*cough* Moto X and Moto X 2014 *cough*).

    This fragmentation is what folks who prefer Apple iOS are on about a lot, and it's a rather valid point. Not enough to convince me to change ecosystems, but I do understand why the BYOD support team at my company wants to go Apple-only so badly, and sends a lot of problem children to me even though mobile phone support isn't in my job description or resume. LOL
    ScottMGS likes this.
    08-16-2017 03:18 PM
  15. texn884's Avatar
    Having my own phone that I own is best but it sucks how the Mfg. and Carrier cant use a simple way to send security patches, as long as I have the latest OS the other critical updates are what the mfg's and carriers should care about to keep things safe!

    Oh well this will never change unless I go to apple which I cant dooooooooooooo the evil fruit company even though they handle things so much better than every other mfg in my eyes!
    08-17-2017 09:21 AM
  16. natehoy's Avatar
    Having my own phone that I own is best but it sucks how the Mfg. and Carrier cant use a simple way to send security patches, as long as I have the latest OS the other critical updates are what the mfg's and carriers should care about to keep things safe!

    Oh well this will never change unless I go to apple which I cant dooooooooooooo the evil fruit company even though they handle things so much better than every other mfg in my eyes!
    It might get better. Android is going to become more modular in future releases, starting with Project Treble ( full details for my fellow geeks: https://android-developers.googleblo...-base-for.html ).

    Gist is that the hardware drivers and foundation stuff will become separate from the actual OS and not need to be changed as often when a new Android version or patch comes out. That should make it easier for manufacturers and carriers to absorb Android fixes into their versions with less need to test it out on every possible hardware configuration.

    Those from the 80s and 90s will remember when the concept of modular video, audio, and other drivers came out in Windows. This is basically that, finally happening in the mobile space.

    Apple iOS solves the problem by only allowing one manufacturer to make hardware. That keeps things a "little" simpler, but obviously your choices are somewhat narrower.
    texn884 likes this.
    08-18-2017 03:31 PM
  17. anon(319128)'s Avatar
    Just pulled down a V20 UPDATE for AT&T ....still updating. Waiting to see what it is and how big....Finally.......

    All that for an August Security Update...no new version....I repeat, no new version, Stand Down ...still on Nougat 7.0
    Joeykool likes this.
    10-04-2017 11:16 AM
  18. Joeykool's Avatar
    Just pulled down a V20 UPDATE for AT&T ....still updating. Waiting to see what it is and how big....Finally.......

    All that for an August Security Update...no new version....I repeat, no new version, Stand Down ...still on Nougat 7.0
    I got the notification too, but i was out so I dismissed it. Now I can't get it back even when I go to settings and check for updates
    10-04-2017 01:59 PM
  19. anon(319128)'s Avatar
    Well...wait a day and try again, or it may pop up, or advance your time manually a day and see what happens.
    Joeykool likes this.
    10-04-2017 02:31 PM
  20. Joeykool's Avatar
    Well...wait a day and try again, or it may pop up, or advance your time manually a day and see what happens.
    I finally got it to update today. I went into settings and I finally worked.

    Did you find any performance issues... Better or worse?
    10-10-2017 02:03 PM
  21. recDNA's Avatar
    I finally got it to update today. I went into settings and I finally worked.

    Did you find any performance issues... Better or worse?
    No change.
    10-10-2017 03:09 PM
  22. Joeykool's Avatar
    No change.
    Yes, I noticed nothing too. It took a long time to download...it was crazy
    10-10-2017 06:23 PM
  23. ezradd's Avatar
    I got an update today with the September security update. I have the international version LG V20 H990DS.
    Joeykool and mandoman28 like this.
    10-12-2017 06:51 PM
  24. Hugh McGuinness's Avatar
    I bought the LG v20 H990DS at the end of September after a lot of research on wide array of smartphones as its seems to be the best for under £270, it was between the v20 or the ZTE Axon 7 but the axon 7 just lost out due to the updates. I have just updated to security patch September 2017. I did an antutu benchmark and it got over 148000, well impressed. The camera is very good and the audio is even better.
    Joeykool and mandoman28 like this.
    10-15-2017 01:28 PM
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