1. Brjlk's Avatar
    6 days ago while browsing Play Google, McAfee popped up a message:-
    <<Wi-Fi under attack. Hacker intercepting traffic. Banking, chatting, and vidso playback aren't safe>>

    Since 2 days ago, I can no longer connect to Wi-Fi. In Settings, when I go to a network I get the dialogue box

    Network
    Password
    ..................
    # Show password
    # Show advanced options
    CANCEL CONNECT

    However CONNECT is grayed out, so cannot touch it to connect.
    I did a hard reset, but the problem remains. I do not know if the problem is related to the Hacker warning.

    Has any one encountered this & what can I do?

    Brjlk
    08-07-2017 05:57 PM
  2. B. Diddy's Avatar
    That sounds a little fishy. Do you actually have a McAfee security app installed, or was this in a browser popup window? When you say you were browsing Play Google, do you mean you were in the Google Play Store app, or on the Play Store mobile site on your browser?
    08-07-2017 06:10 PM
  3. Brjlk's Avatar
    That sounds a little fishy. Do you actually have a McAfee security app installed, or was this in a browser popup window? When you say you were browsing Play Google, do you mean you were in the Google Play Store app, or on the Play Store mobile site on your browser?
    Yes, McAfee security was installed
    I was in the Google Play store app.
    08-07-2017 06:14 PM
  4. Mike Dee's Avatar
    Yes, McAfee security was installed
    I was in the Google Play store app.
    Where does message show up
    08-07-2017 06:30 PM
  5. B. Diddy's Avatar
    Were you connected to a public wi-fi hotspot? If so, does this still happen on a private wi-fi network (like your home network, assuming you have one)?
    08-07-2017 07:31 PM
  6. Mike Dee's Avatar
    Try going into MacAfee and looking at the history
    08-07-2017 07:48 PM
  7. Brjlk's Avatar
    Where does message show up
    Try going into MacAfee and looking at the history
    Unfortunately I did not think about looking at the history and now I have hard reset my phone.

    My concern now is what can I do to my phone
    08-07-2017 09:03 PM
  8. Mike Dee's Avatar
    Unfortunately I did not think about looking at the history and now I have hard reset my phone.

    My concern now is what can I do to my phone
    Is this on every WiFi system you try to connect?
    08-07-2017 09:23 PM
  9. Brjlk's Avatar
    Is this on every WiFi system you try to connect?
    I tried on 2 networks, not did work. Can it be due to hardware damage?
    I hard reset my phone, so I think all malwares are removed.
    08-07-2017 09:27 PM
  10. B. Diddy's Avatar
    What if you boot into Safe Mode? https://support.t-mobile.com/docs/DOC-32496
    08-08-2017 12:46 AM
  11. TNCattleDog's Avatar
    I know this sounds crazy, but is wifi turned on on your phone?

    Try going to a public area and connect to a known free hotspot.

    If you are connecting to your home wifi, make sure you have entered your password correctly and are not using a password from your settings backup.

    David
    B. Diddy likes this.
    08-08-2017 11:33 AM
  12. bkrcnl's Avatar
    I got this message now. And could not re-connect to the Wi-Fi network after I had disconnected. Finally saw on this McAfee message popup, a box was automatically check-marked that said "Remember my choice": those choices were "Disconnect" or "Stay connected". When I unchecked that box, I was able to reconnect to my Wi-Fi network (after I had made my choice to "Disconnect").
    08-29-2017 09:10 AM
  13. mommabadcrumble's Avatar
    I had the same problem today, the only way to fix it was to follow the instructions from the McAfee site: basically you will need to disconnect from and reconnect to your wifi network on your phone's settings after switching off and on the McAfee wifi security setting... when reconnecting your wifi make sure to select the 'connect' option when McAfee brings up the warning message again.
    Hope this helps
    D

    How to clear the McAfee Mobile Security for Android Wi-Fi blacklist
    Document ID: TS102577
    Summary
    The Wi-Fi Security feature in McAfee Mobile Security (MMS) for Android warns you if you connect to a network that is not protected by a password.

    Wi-Fi Security also detects and alerts you of a type of attack called Address Resolution Protocol (ARP) spoofing, where intruders attempt to listen in on your web traffic with the hope of obtaining your passwords and other private or personal data. These risky networks are kept in a blacklist by McAfee Mobile Security.

    You might need to clear the blacklist for a number of different readings. Read the Solution below to find out how to do this.

    Follow these steps to clear the MMS Wi-Fi blacklist:

    Open MMS and tap Web Security.
    Tap Settings, then tap Turn off Wi-Fi Security.
    Tap the device back arrow. The Web Security screen should now show Wi-Fi Security: Off.
    Tap Settings again, then tap Turn on Wi-Fi Security.
    Tap the device back arrow, and close MMS.
    Open the device Settings, tap Wi-Fi, then Remove your Wi-Fi network. The blacklist will be removed at this point.
    Add your Wi-Fi network back in again, and type in the password if prompted. A new, blank, blacklist will be created.
    NOTE: You can also clear the blacklist by re-installing the application, however this is not the recommended method.
    08-29-2017 09:40 AM
  14. ccLuv2Cruz's Avatar
    Had same issue
    08-30-2017 09:40 AM

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