1. ansa82's Avatar
    You know that audible beep you get when you plug your phone into charge? In the past week it stopped making that sound. Using original charging cable and it IS charging (slowly it seems) but in the past week stopped the audible sound when plugged into charge? Odd....all volumes are on
    05-15-2018 07:38 AM
  2. ansa82's Avatar
    so not good later today tried to charge and now phone isn't charging at all. thankfully can change battery
    05-15-2018 01:09 PM
  3. Mooncatt's Avatar
    Did you try replacing the cable?
    05-15-2018 03:47 PM
  4. ansa82's Avatar
    just did...using a generic cord that used to speed charge...unfortunately now says not speed charging but it's charging!! I guess better than nothing. original cord maybe went bad
    05-15-2018 03:54 PM
  5. Mooncatt's Avatar
    just did...using a generic cord that used to speed charge...unfortunately now says not speed charging but it's charging!! I guess better than nothing. original cord maybe went bad
    Generic cables can be a crap shoot, but good that it's charging now. I personally like the Volutz brand, if you need a recommendation on a better one.
    Laura Knotek likes this.
    05-15-2018 04:05 PM
  6. ansa82's Avatar
    Generic cables can be a crap shoot, but good that it's charging now. I personally like the Volutz brand, if you need a recommendation on a better one.
    Thanks!! I will check out that brand!
    05-15-2018 04:18 PM
  7. recDNA's Avatar
    When I used my phone with a cheap cable it said charging (not fast charging) but it actually was draining unless I shut off the phone completely.
    05-15-2018 04:28 PM
  8. Mooncatt's Avatar
    Thanks!! I will check out that brand!
    They are a little on the more expensive side of cables but work great and are the longest lasting ones I've used.
    05-15-2018 06:30 PM
  9. ansa82's Avatar
    They are a little on the more expensive side of cables but work great and are the longest lasting ones I've used.
    Have you ever seen this? This is the 2nd time today it's asked me this??
    Attached Thumbnails charging question-260676.jpg  
    05-15-2018 08:04 PM
  10. Mooncatt's Avatar
    Have you ever seen this? This is the 2nd time today it's asked me this??
    Either you have it plugged in to a computer, or that generic cable is bad and confusing the phone to think it's plugged into a computer. That screen shouldn't pop up if you're plugged into a regular charger.
    05-16-2018 07:52 AM
  11. ansa82's Avatar
    Either you have it plugged in to a computer, or that generic cable is bad and confusing the phone to think it's plugged into a computer. That screen shouldn't pop up if you're plugged into a regular charger.
    Ok thanks...yeah that message popped up plugged into the original cord that came with my V20. I guess it has gone bad. Thanks!
    05-16-2018 08:55 AM
  12. tickerguy's Avatar
    Take some canned air and blow out the charging port. The cable may be bad but there also may be a bit of garbage on the connector fingers in the port....
    05-18-2018 08:06 AM
  13. ansa82's Avatar
    Either you have it plugged in to a computer, or that generic cable is bad and confusing the phone to think it's plugged into a computer. That screen shouldn't pop up if you're plugged into a regular charger.
    So turns out the cable isn't bad. My daughter was able to plug in her new phone with no issues...my V20 also will not charge with my car charger. Uh uh. Right now I'm switching batteries. I didn't want to replace it until Nov when my 2 years Are up...but irritating that it won't charge.
    05-18-2018 11:51 AM
  14. tadpoles's Avatar
    Inspect the charging port, yeah, as noted above, you should prolly take a can of compressed air and ensure the charging port is clean.
    05-18-2018 11:56 AM
  15. ansa82's Avatar
    Inspect the charging port, yeah, as noted above, you should prolly take a can of compressed air and ensure the charging port is clean.
    Thought I had some at home but nope...will have to get a can
    Thanks!
    05-18-2018 12:30 PM
  16. ansa82's Avatar
    Either you have it plugged in to a computer, or that generic cable is bad and confusing the phone to think it's plugged into a computer. That screen shouldn't pop up if you're plugged into a regular charger.
    So now I'm getting this notification about a power source every couple of hours. I haven't plugged it into a computer or anywhere out of the ordinary. I made sure the charging outlet is clean...but still getting this message? Is there anyways to fix this?
    Attached Thumbnails charging question-262415.jpg  
    05-19-2018 06:09 AM
  17. Mooncatt's Avatar
    Something isn't connecting right. Did you try canned air like the others suggested? If so, then I'm starting to think the port is going bad. It's not common, but does happen.
    Laura Knotek likes this.
    05-19-2018 11:44 AM
  18. ansa82's Avatar
    Something isn't connecting right. Did you try canned air like the others suggested? If so, then I'm starting to think the port is going bad. It's not common, but does happen.
    Yes I did try the canned air. No change. Odd thing is, I'm not getting the charging message when I'm plugging it in to charge...I was getting it all night long while it was just sitting on my nightstand. Being that it's an audible alert it's pretty irritating. I have no issues charging with generic charging cords...only with the original and the car charger both confirmed working just fine by other family members. Could there be something systemic in settings that got messed up? This is really odd
    05-19-2018 01:52 PM

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