1. James Morgan11's Avatar
    I have an LG V20, and have had it for about a year.
    Tonight, while I was out, my internet quit working. The 4G LTE icon is lit up, and the up arrow is lit up, but the down arrow does not light up. My bill is paid up, and my wife can connect on her LG V20. I cannot receive texts or get on the internet until I get on a wifi network.

    I have tried restarting the phone, and I have reset the network settings. Nothing has worked so far. Please help!
    07-22-2018 10:42 PM
  2. Laura Knotek's Avatar
    Have you tried swapping the SIM cards in your phone and your wife's phone? If data works in your phone with her SIM, then your SIM has gone bad, and you'll need to get a new SIM from your carrier.
    07-23-2018 01:02 AM
  3. James Morgan11's Avatar
    I did not try a different SIM card.
    I got up this morning and my phone was working again. No idea what happened.
    Morty2264 likes this.
    07-23-2018 12:26 PM
  4. Laura Knotek's Avatar
    I did not try a different SIM card.
    I got up this morning and my phone was working again. No idea what happened.
    I'm glad you got it sorted.
    07-23-2018 01:22 PM
  5. Morty2264's Avatar
    I did not try a different SIM card.
    I got up this morning and my phone was working again. No idea what happened.
    I'm glad it's working for you again!
    07-23-2018 02:09 PM

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