1. Android Central Question's Avatar
    I cannot get into my phone at all. It is stuck on firmware update. And there’s shout glass with the search circling the hour glass. And it says at the bottom of screen...now waiting for any connection
    11-02-2018 06:45 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! Are you connected to your home wi-fi network?
    11-02-2018 12:11 PM
  3. dlcpa's Avatar
    the only thing that helped me when I had that situation was to plug my phone in because with firmware updates you cannot stop in the middle so it demands that you plug in. I asked AT&T to push another firmware update through after the time wore out when the update was good to go.
    11-02-2018 02:44 PM
  4. flyingkytez's Avatar
    I cannot get into my phone at all. It is stuck on firmware update. And there’s shout glass with the search circling the hour glass. And it says at the bottom of screen...now waiting for any connection
    Can you post a photo? Make sure they battery is fully charged and or plugged in. Low battery will not allow the update to proceed.
    11-11-2018 06:23 PM

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