Short answer, it is my daily driver and runs very well. I bought it when it first came out besides replacing the battery, which thankfully you can do on this phone, I have never had to do anything else. I restart it about once a month, use Andriods built-in smart clean and also remove any unused programs every few months. I put a glass screen protector on it and a thin case to protect it when I bought it. I have dropped it more times than I can remember and thankfully no breakage. I believe that it is a well-built phone, I use is as my personal assistant everyday, Google sheets, Wave accounting, Typeapp for email after Inbox was killed off, Pulse for texting, photos, music and video playback plus a host of other stuff. I find the top of the screen, always-on notice bar externally helpful, I was disappointed to see it not continued on newer models. When I bought I wanted a phone that I felt would give me a long life span and it has not disappointed. I would be thrilled if LG would add it to the up to date list but I am not going to hold my breath, I will just keep using it and getting the tasks done on a daily basis I need to until the faithful V20 bites the dust.