1. fujiteam's Avatar
    I ordered my phone 370 days ago, so more than a year. I was just overseas on vacation and my phone started to tell me the USB port had moisture. It doesn't. I was able to charge it by turning the phone off, then plugging it in. As soon as I unplugged it when it was on the notification came back. It is a verzion phone so I would have to root to turn off this malfunctioning protection.

    Any advice? It looks like resetting doesn't do anything based on other internet surfaces. It is really pissing me off that this is days past my warranty. I bought square trade on the phone, but $100 for a 370 day old device that is malfunctioning because LG can;t make a phone is absurd.
    12-18-2018 12:59 PM
  2. Rukbat's Avatar
    Condensation can cause moisture. So can dirt that's holding moisture. Use canned air to blow out the charging port area. At worst, the charging port is damaged (or wet inside due to condensation) and the phone will have to go to a repair shop (which won't cost much less than the $100 ST wants).
    12-18-2018 01:11 PM
  3. jmfixitman's Avatar
    Is this a v30? If so that's what I have and I've never seen that warning. Mines with TMobile but that shouldn't batter. I use mine by a steamy hot tub all the time...
    12-18-2018 01:12 PM
  4. rckymtntim's Avatar
    Take it by a dealer. This phone has the LG 2 year warranty
    12-19-2018 07:27 AM
  5. cohoman's Avatar
    I had the same issue with my LG 6 and the only resolution was to contact LG and send it in for warranty repair. They replaced the USB port and I haven't had any issues since.
    12-19-2018 08:34 AM
  6. fujiteam's Avatar
    Some combination of different charging cables, submerging the phone, a hair dryer, and nail polish remover seems to have worked for the time being.
    12-21-2018 09:23 AM
  7. fujiteam's Avatar
    Take it by a dealer. This phone has the LG 2 year warranty
    What do you mean by dealer? Like Best Buy or Verizon?
    12-21-2018 09:23 AM
  8. Morty2264's Avatar
    Some combination of different charging cables, submerging the phone, a hair dryer, and nail polish remover seems to have worked for the time being.
    Is your LG V30 still holding up okay, OP?
    12-23-2018 12:40 AM
  9. fujiteam's Avatar
    Is your LG V30 still holding up okay, OP?
    Yup, no issues for the last few days
    Morty2264 likes this.
    12-23-2018 10:49 AM
  10. Morty2264's Avatar
    Yup, no issues for the last few days
    That's so awesome!
    12-23-2018 09:50 PM

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