1. AWAIS ARSHAD's Avatar
    I have the screen issues with my lg v30 plus....any solution plzzz
    1. Screen shows shadows of images on low brightness not on high brightness
    2. Screen burn images of Pubg mobile games showings Guns shadows and some others game stuff
    I m here attaching some images
    Attached Thumbnails Display shadows and burn in spots-img-20190401-wa0014.jpg   Display shadows and burn in spots-img-20190401-wa0013.jpg   Display shadows and burn in spots-capture-_2019-04-01-13-57-17.jpg   Display shadows and burn in spots-capture-_2019-04-01-13-56-10.jpg  
    04-01-2019 04:12 AM
  2. vasekvi's Avatar
    Had the same problem. Only when the phone was over 35 degrees C and not at full brightness.



    Send your phone in for replacement.
    04-01-2019 05:26 AM
  3. Mooncatt's Avatar
    Such is the problem with OLED screens on phones. Replacing the screen is the only real fix, so hopefully they will warranty it.
    04-01-2019 05:39 AM
  4. vasekvi's Avatar
    Such is the problem with OLED screens on phones. Replacing the screen is the only real fix, so hopefully they will warranty it.
    Not sure this can actually be called burn in and therefore not an OLED related problem. The shadows and discoloration move around for one, and they disappear at full brightness. See my video clip above.
    04-01-2019 07:10 AM
  5. AWAIS ARSHAD's Avatar
    Yes the issue is always with the low brightness and its increasing contineously day by day ... And also from previous 10 days i am feeling the screen burning issue also...what is the real solution for this?
    04-01-2019 08:51 AM
  6. AWAIS ARSHAD's Avatar
    Yes the issue is always with the low brightness and its increasing contineously day by day ... And also from previous 10 days i am feeling the screen burning issue also...what is the real solution for this?
    04-01-2019 08:57 AM
  7. vasekvi's Avatar
    Send the phone in as I said for replacement. Are you not within the two years?
    04-01-2019 08:58 AM
  8. AWAIS ARSHAD's Avatar
    I have buyed the phone from a local online website from china.. I have no warranty card amd box..How i can replace?
    04-01-2019 09:01 AM
  9. AWAIS ARSHAD's Avatar
    And iphone also uses oled dispaly from lg but they dont have any such type of issue.. Then why this is happening with lg itself?....realy disappointing
    04-01-2019 09:07 AM
  10. Mooncatt's Avatar
    Not sure this can actually be called burn in and therefore not an OLED related problem. The shadows and discoloration move around for one, and they disappear at full brightness. See my video clip above.
    I was replying to Awais. I've never seen the problem you were having in the video. If I had to guess, it's either a software/driver issue, or something to do with the heat interfering with the signal as things expand/contract.
    04-01-2019 09:14 AM
  11. Mooncatt's Avatar
    I have buyed the phone from a local online website from china.. I have no warranty card amd box..How i can replace?
    You can try contacting LG to see if you have any warranty, but I wouldn't count on it. So your options would be see if they will replace it at your expense, or find a local repair shop to replace it. You could try replacing it yourself, but I wouldn't recommend it yourself unless you've had experience in phone repairs.
    04-01-2019 09:18 AM
  12. vasekvi's Avatar
    See below response
    04-01-2019 09:19 AM
  13. vasekvi's Avatar
    I was replying to Awais. I've never seen the problem you were having in the video. If I had to guess, it's either a software/driver issue, or something to do with the heat interfering with the signal as things expand/contract.
    Awaiss and I have the same exact issue. LG send me a brand new phone in box with all accessories under second year promise.
    04-01-2019 09:20 AM
  14. Mooncatt's Avatar
    Awaiss and I have the same exact issue. LG send me a brand new phone in box with all accessories under second year promise.
    His weren't moving around like yours. At least, he made no mention of it. His issue sounds more like typical burn in.
    04-01-2019 09:23 AM
  15. AWAIS ARSHAD's Avatar
    Mine have also in second year ...But Lg will not ship thia phone to Pakistan because there is no Lg market in there and also LG is gone from China..
    04-01-2019 09:25 AM
  16. AWAIS ARSHAD's Avatar
    I m not goint to replace it by myself... I will use it for more 6 months and then i will replace it with lg v40...hope this issue will not be happend to the next lg phone
    04-01-2019 09:28 AM
  17. AWAIS ARSHAD's Avatar
    Thnk u all for ur time and knowledge
    04-01-2019 09:29 AM
  18. vasekvi's Avatar
    Mine have also in second year ...But Lg will not ship thia phone to Pakistan because there is no Lg market in there and also LG is gone from China..
    Do you have any friends in the USA? If you would like you can send the phone to me and I will send to LG for you.
    04-01-2019 09:32 AM
  19. Mooncatt's Avatar
    I m not goint to replace it by myself... I will use it for more 6 months and then i will replace it with lg v40...hope this issue will not be happend to the next lg phone
    Unless something new comes along that proves not to suffer burn in, all OLED based displays are suspect to burn in. That's just one of the reasons I'm still with my V20.
    04-01-2019 09:51 AM

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