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- i have noticed this for the last few weeks in the camera app and when using the camera within whatsapp. when i open the camera often the screen immediately freezes for a few seconds. sometimes it freezes until i close everything and reopen the camera. other times if i start recording a video it freezes intermittently.
i have gone into SETTINGS > APPS AND NOTIFICATIONS > APP INFO > CAMERA > STORAGE and cleared data and cache and restarted a few times. it seems to help for a bit but the problem returns.
any suggestions? i am running android 9. i think there's a 10 update available. but i bought a G8 earlier this year that ran on 10 and it was missing some features i need.
thank you!!11-14-2020 03:13 AMLike 0 -
thank you!mustang7757 likes this.11-14-2020 10:25 AMLike 1 -
- i went for a long walk today and when i got to my destination i took out my camera to take pictures and videos of the dassies (an adorable creature found here in south africa). and the camera kept freezing. it wouldn't let me shoot video or stills. i tried auto camera and manual camera. whenever i would hit record it would freeze instantly or after a second. luckily the dassies stayed in one place so i had time to restart the phone. that worked. but obviously this is unsustainable. i buy LG phones for the camera beginning with the V20.
any other suggestions?
i haven't added any new apps. there have been updates to apps of course.
can i delete just the camera? or is it baked into the system? could it be my SD card??
thank you!11-15-2020 03:55 AMLike 0 -
- i went for a long walk today and when i got to my destination i took out my camera to take pictures and videos of the dassies (an adorable creature found here in south africa). and the camera kept freezing. it wouldn't let me shoot video or stills. i tried auto camera and manual camera. whenever i would hit record it would freeze instantly or after a second. luckily the dassies stayed in one place so i had time to restart the phone. that worked. but obviously this is unsustainable. i buy LG phones for the camera beginning with the V20.
any other suggestions?
i haven't added any new apps. there have been updates to apps of course.
can i delete just the camera? or is it baked into the system? could it be my SD card??
thank you!aximtreo likes this.11-15-2020 09:26 AMLike 1 -
if i switch camera storage to internal will it move the 7,000 photos and videos on my SD card?
thank you!11-15-2020 12:55 PMLike 0 - i went for a long walk today and when i got to my destination i took out my camera to take pictures and videos of the dassies (an adorable creature found here in south africa). and the camera kept freezing. it wouldn't let me shoot video or stills. i tried auto camera and manual camera. whenever i would hit record it would freeze instantly or after a second. luckily the dassies stayed in one place so i had time to restart the phone. that worked. but obviously this is unsustainable. i buy LG phones for the camera beginning with the V20.
any other suggestions?
i haven't added any new apps. there have been updates to apps of course.
can i delete just the camera? or is it baked into the system? could it be my SD card??
thank you!11-15-2020 08:55 PMLike 0 - freezing as in i open the camera and immediately the live view image is frozen on my screen i can't press any buttons. OR it doesn't freeze in live view, i press record to shoot a video and after a second or two the image freezes on screen...but the timer continues as if it is shooting video. it's not shooting though. the resulting video is of the frozen screen.
if i switch camera storage to internal will it move the 7,000 photos and videos on my SD card?
thank you!aximtreo likes this.11-15-2020 11:48 PMLike 1 -
or determine that it's a hardware issue?
thank you!mustang7757 likes this.11-16-2020 12:30 PMLike 1 - i cleared the data + force stopped and the freezing persisted. then i put the phone in safe mode and the freezing persisted. since coming out of safe mode it's been fine. but that's only ten minutes ago. did safe mode cure my problem?
or determine that it's a hardware issue?
thank you!
Your welcome!11-16-2020 10:21 PMLike 0 -
i have tried the following:
clear cache and force stop whatsapp
clear data and force stop camera
safe mode
switch from SD card to internal memory
and of course numerous restarts...
is there anything else to try? if the camera won't work, it might be time for my first iphone. i looked at the V60 specs today and it appears to be much larger than the V40. and as much as i love these cameras, size matters. i have a G8 with me that i bought earlier this year. i stopped using it after a few months. it was just too big, and the camera didn't seem as good as the V40
thank you!11-17-2020 03:48 AMLike 0 - the camera (or screen) is still freezing.
i have tried the following:
clear cache and force stop whatsapp
clear data and force stop camera
safe mode
switch from SD card to internal memory
and of course numerous restarts...
is there anything else to try? if the camera won't work, it might be time for my first iphone. i looked at the V60 specs today and it appears to be much larger than the V40. and as much as i love these cameras, size matters. i have a G8 with me that i bought earlier this year. i stopped using it after a few months. it was just too big, and the camera didn't seem as good as the V40
thank you!11-17-2020 09:05 AMLike 0 -
i do have the G8 as a back up. and after looking at iphone 12s today i'm not sure it's appealing enough to jump android ship...but assuming my camera (and phone) are dead. is there a comparable LG or other android that's considered to have a great camera? i know it's a tough question. they all have good cameras. and most people seem to like whichever camera is in their hand.
thanks!!11-17-2020 11:03 AMLike 0 - i was afraid you would say that. i didn't replace it. but i did take the SD card out blew some compressed air into the slot and then put the card back in. of course it didn't help. i hate to do a factory reset. in the past when i've had problems, i've done the reset then spent two days obsessively getting my apps and preferences back in order only to have the problem remain.
i do have the G8 as a back up. and after looking at iphone 12s today i'm not sure it's appealing enough to jump android ship...but assuming my camera (and phone) are dead. is there a comparable LG or other android that's considered to have a great camera? i know it's a tough question. they all have good cameras. and most people seem to like whichever camera is in their hand.
thanks!!Laura Knotek likes this.11-17-2020 11:14 AMLike 1 -
if i have to factory reset will i still have android 9 when i restore? android 10 on my G8 was bad so i’ve been avoiding the update on this V40.
thank you!!11-17-2020 03:15 PMLike 0 - If you factory reset it still stays same Android version you had, you would need to update it or accept OTA ...ok cool let me know11-17-2020 06:57 PMLike 0
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thank you!!mustang7757 likes this.11-17-2020 11:27 PMLike 1 - Another thing you can try is to download another camera app just to see if it's the native camera app giving you grief.Laura Knotek likes this.11-17-2020 11:31 PMLike 1
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- Not good , only thing I can say a factory reset you'll have to try at some point.Laura Knotek likes this.11-18-2020 12:33 AMLike 1
- Laura KnotekModerator CaptainYes. If factory reset doesn't help, and no camera apps work, then it is a hardware problem that would require either repair at a local shop or replacement with another phone.mustang7757 and walterkurtz like this.11-18-2020 01:03 AMLike 2
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