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07-01-2020 09:35 AM
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  1. Ryano89's Avatar
    Anyone else unable to send it receive pics and group message in the stock app? I'm on T-Mobile and it just doesn't work at all. Factory reset, correct apn settings, new Sim card, replaced my device, and still nothing. BUT 3rd party apps work.. wth? T-Mobile has a trouble ticket in, and they're telling me it's a faulty device, which I don't see how it's possible since it's already a replacement and 3rd party apps wouldn't work if it was the phone. I'm stumped
    06-02-2020 09:32 PM
  2. B. Diddy's Avatar
    Have you also tried it in Safe Mode? https://www.hardreset.info/devices/l...-5g/safe-mode/
    06-02-2020 09:58 PM
  3. mustang7757's Avatar
    Sounds like a bug on stock message app
    06-02-2020 10:07 PM
  4. editguy's Avatar
    Works on mine and I'm on T mobile.
    06-03-2020 12:37 AM
  5. Kizzy Catwoman's Avatar
    Have you tried installing Google messages and seeing if mms works on that?
    Laura Knotek likes this.
    06-03-2020 09:31 AM
  6. Ryano89's Avatar
    Yes MMS works on Google messages, which is what I'm currently using, but I'd prefer to use the stock app since I use a couple of features that Google doesn't have and it just looks nicer
    Laura Knotek likes this.
    06-03-2020 10:16 AM
  7. Ryano89's Avatar
    I have tried everything in the OP including a brand new device. It doesn't work in safe mode, with WiFi on, with WiFi off, with 5g on or off.. T-Mobile cannot figure it out. They're telling me that the device is "not properly responding to the paging notification from SMSC" whatever that means. They want to send me a 3rd device, but I don't believe that will fix it, and I'm not accepting a refurbished device since other apps work. So I guess I'll just deal with it
    06-03-2020 10:24 AM
  8. Laura Knotek's Avatar
    Have you tried Textra? That's an ago that I like, and it worked with all different brands of phones I've used.
    Ryano89 and gendo667 like this.
    06-03-2020 10:47 AM
  9. Ryano89's Avatar
    Yes 3rd party apps work, but then I lose RCS
    06-03-2020 11:08 AM
  10. mustang7757's Avatar
    Yes 3rd party apps work, but then I lose RCS
    You should have RCS with Google message app.
    06-03-2020 11:39 AM
  11. B. Diddy's Avatar
    I wonder if there's some bug relating to RCS with the stock LG messaging app. What happens if you temporarily turn off RCS?
    06-03-2020 12:19 PM
  12. Ryano89's Avatar
    I wonder if there's some bug relating to RCS with the stock LG messaging app. What happens if you temporarily turn off RCS?
    How do you turn it off?
    06-03-2020 12:25 PM
  13. Ryano89's Avatar
    You should have RCS with Google message app.
    Yes, but I prefer the stock app for the ability to schedule messages to my staff, and pin convos to the top
    mustang7757 likes this.
    06-03-2020 12:26 PM
  14. B. Diddy's Avatar
    How do you turn it off?
    In the stock messaging app's settings, is there an option for something like "Chat Features"?
    06-03-2020 12:32 PM
  15. Ryano89's Avatar
    In the stock messaging app's settings, is there an option for something like "Chat Features"?
    Just these
    Attached Thumbnails MMS trouble, not able to send/receive pics?-159.jpg  
    06-03-2020 01:50 PM
  16. B. Diddy's Avatar
    Hmm, anything in the System Settings>Network menu?
    06-03-2020 02:12 PM
  17. Ryano89's Avatar
    Hmm, anything in the System Settings>Network menu?
    Nothing that I have found so far
    Attached Thumbnails MMS trouble, not able to send/receive pics?-163.jpg  
    06-03-2020 02:22 PM
  18. B. Diddy's Avatar
    Ok, try turning off the Typing Status and Read Reports toggles, which might do the same as turning off RCS.
    06-03-2020 02:27 PM
  19. Ryano89's Avatar
    Ok, try turning off the Typing Status and Read Reports toggles, which might do the same as turning off RCS.
    Didn't work. Lol this is ridiculousl, my 3rd Sim card will be here tomorrow. Oh well
    06-03-2020 04:28 PM
  20. B. Diddy's Avatar
    You haven't disabled any system apps or preinstalled apps, have you?
    06-03-2020 04:32 PM
  21. Ryano89's Avatar
    You haven't disabled any system apps or preinstalled apps, have you?
    I had, but after my last factory reset, I haven't disabled anything
    06-03-2020 04:40 PM
  22. B. Diddy's Avatar
    Have you ever tried it without any other messaging apps installed (including Google Messages)?

    Also, you've tried Reset Network Settings? https://www.t-mobile.com/support/dev...g-v60-thinq-5g. I know that you already tried a factory reset, but try this just in case something keeps getting adjusted without your knowledge.
    06-03-2020 04:48 PM
  23. Ryano89's Avatar
    I've tried both to no avail, but you might be on to something. Because when I uninstall any other messaging app and reset network settings, it will let me send 2 or 3 MMS.. but as soon as someone tries to send me one it stops working. It will show me that there's an undelivered message from within the app, but it will never download. If install any 3rd party app it immediately downloads just fine
    06-03-2020 06:26 PM
  24. B. Diddy's Avatar
    You can't see anything about a Service Center Number as seen in the AT&T variant, can you? http://www.att.com/devicehowto/tutor...model=LMV600AM
    06-03-2020 07:09 PM
  25. Ryano89's Avatar
    You can't see anything about a Service Center Number as seen in the AT&T variant, can you? http://www.att.com/devicehowto/tutor...model=LMV600AM
    Yes
    06-03-2020 07:34 PM
75 123

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